Palma de Mallorca Hotel Guide - Rocksport Mallorca hotels in Palma de Mallorca, Spain.

"The hotel was very nice, service & staff were top notch! We felt pampered all week & every employee went above & beyond to enhance our stay. We had a Seaview room with a nice balcony & gorgeous view of the beach. Our room was tiny! Reminded me of an interior cabin on a cruise ship. There really is no where to put your bags & very little room to store anything. We did not get an upgrade with the expedia vip, in fact, staff didn't really seem to know any benefit with the vip. Both restaurants were very good. Between the two restaurants, we were happy eating dinner at the hotel most nights. Palma is not far off you have a car. Gorgeous city but very crowded. There is a couple convenient stores & a liquor store on the same block as Nixe Palace so very convenient to grab drinks, snacks or beach essentials. "

"The staff was amazingly professional and customer orientated!!!! We had a little situation with the original tour of the city, no fault of the staff! Though I was a bit disappointed, they went above and beyond themselves in reassuring us that there were other ways to see the city and to enjoy ourselves. Sandra was most accommodating and truly an asset to the hotel."

"Very clean and neat, hotel even gave us free spa access for our 1 yr anniversary "

"This is a well-located hotel with great facilities - and certainly good value compared with nearby hotels. Highlights include the well-kept pool area with plenty of loungers / fabulous sea views and the delicious food offering, even if breakfast has a bit of busy canteen feel. It’s only a short walk to Illetas beach, a range of restaurants/ bars and a very convenient location for a trip to Palma too as buses stop right outside the hotel. This was a second visit and the rooms were discernibly more tired (we moved rooms after the first couple of nights as our first room had quite a few issues) but then it’s a busy hotel and perhaps it’s due for some maintenance once the season finishes. The bedding certainly requires refreshment… the management does need to have a proper look at this…! Reception staff seemed generally a bit dis-interested, on check-in we stood for a full minute or so before any of the four staff even looked at us which was awkward as there were no other guests around. Check-out was similarly lack lustre. But that’s the end of season vibe I suppose. However Julian on baggage and Chantal in the restaurant (at breakfast, lunch and dinner!) worked so hard and retained a cheerfulness perhaps lacking in other staff. However nothing detracted from an overall positive stay, we’d love to return sometime. Thank you. "

"Its only classed as a 2 star hotel but your treated 5 star. Really appreciated the service. Well done staff."

"Fabulous hotel in a very central location. Sky bar and pool were amazing at night with wonderful views. Would definitely recommend "

"Beautiful views and nice room"

"Great area, nice comfortable rooms."

"Nice studio room had everything we needed. Shopping centre and restaurant's about 15 min walk away. Bus stop couple of mins walk from hotel to get into Palma town. Only 2 euros for a single ticket."