Liverpool Hotel Guide - Genting Casino Southport hotels in Liverpool, United Kingdom.

"Been disabled was paramount. As long as parking on hotel front was guranteed, then this hotel was excellent for me. I enjoyed close parking, easy access, gr8 breakfast options. Good staff A pool or games room would put extra stars on what is already good value for money. "

"Great stay - good facilities "

"Great little hotel. Location is right where you want to be and the staff couldnt have been more helpful or engaging if they tried. Very handy arrival and check-in instructions too. Will definitely stay again when I'm next in the area."

"Lovely staff. Great to have a fridge "

"Great Appartment Everything I needed was situated well. Will be returning"

"The only problems we had is the shampoo and body wash was empty and the heating doesn't come on until 8 pm so the room was cold to start with. But that's it . The team where excellent and good / was brilliant. Would stay here again"

"Lovely suite with twin baths for the romantic getaway"

"Our room was very clean and staff very friendly,if I had to have one complaint it was that some parts of the hotel were a little dated,bar that it was a great stay and would stay again 👍"

"We didn't stay at the hotel for a number of reasons. Firstly, the surrounding area was deprived with half the buildings either boarded up or in disrepair. Secondly, having a 'seaview' and being a 'boutique' hotel is debatable, but definitely not from the outward appearance of the property. It was scruffy and needed maintenance to the paintwork and front door. Thirdly, to be made to stand outside ringing a bell for 30 minutes is unacceptable and shows poor customer service. The decision was made...

"I can say it is cheating customer simply. I booked a expensive family room for 1 night, but when I reached to hotel they said no rooms available and he said it's mistake from hotels.com website do not to accept bookings. I booked 5 days before and they confirmed by mail and message and charged onspot on booking by online. I booked it because it's it's very near to beach but they took me a different rooms where refurbishing 3-4 rooms which was bad smell, no bathrooms, no drinking water, no WiFi...

"Nobody on site so no access to bar no breakfast tbf they sent someone to let us check in early but charged to park car overnight,comfy beds big bath and netflix on so sort of ok "