Genzano di Roma Holidays

Yes all was really well organised

Courteous and helpful staff. Clean, great amenities

We had an excellent stay at the Hotel Adriano Rooftop (11-16 February). The hotel is brilliantly located for exploring the main sites in Rome; the rooms are well-appointed; the breakfast is delicious; and the staff are friendly and helpful. I was especially grateful to Lorenzo who helped arrange flowers for my sister's birthday while we were visiting.

I was so disappointed with this hotel. It purports to be a 5 star hotel and I was certainly paying a rate commensurate with that but it simply isn’t of a high enough standard to deserve a 5 star rating. From staff arguing with each other in front of us to being denied entry to the bar because it was too busy; there simply isn’t enough room for me to list their faults here, which essentially come down to a lack of attention to detail and care but if the management want to write to me I will give them the full list.

Very nice and clean room. Great location, and host is responsive and quick. Can't ask for better!