Gines Holidays

The description of the room we booked indicated city view but there is not even a single window. When we asked, no one could help us or answer why or offer a different room. Will think twice before staying here again.

Location, location location Property manager a real angel, very knowledgeable and friendly

The air conditioner was amazing for a HOT summer in Sevilla. The area was walkable and the staff was great- we were greeted with drinks and they took care of our taxi requests during our stay. The only drawback was getting a hold of an iron. The room was nice and we had daily service but it was a shame we didn’t have an iron in our room.

Truly Exceptional – A 3-Star Hotel That Feels Like So Much More From the moment I stepped into the building, I was completely blown away. For a 3-star hotel, this place far exceeded every expectation. The reception area, though not huge, is absolutely spectacular—stylish, modern, and immaculately presented. It gave an immediate sense of quality and care that set the tone for the rest of the stay. What truly made this experience unforgettable was the staff. Without doubt, the most helpful and genuinely welcoming team I’ve ever encountered at any hotel. Sergio, Joanna, and others went out of their way to make everything perfect—friendly, attentive, and always ready to assist with a smile. And then there’s the rooftop. A stunning pool with panoramic views stretching across the city, including a breathtaking view of the cathedral just a stone’s throw away. It’s the kind of place you could spend hours relaxing, soaking in the atmosphere above the city. I honestly can’t recommend this place enough. It may be rated 3 stars, but in every way that matters, it delivers a 5-star experience.

Very helpful staff Location is perfect