Isla Magica Theme Park

Perfect place if you need to go to the Cartuja. Hotel is good and the staff is very helpful.

Location and boutique feel to the property. Everything was walkable, and many wonderful restaurants close by. We greatly enjoyed our stay and highly recommend.

Our stay at Eurostars Al-Andalus was extremely disappointing from start to finish. The room smelled like a sewer, and the bedsheets were damp. Even the blanket had visible stains. We called the front desk to request clean blankets, but it took hours for someone to respond, and we had to call again to remind them. When they finally arrived, the replacement blankets smelled musty. We had an early flight the next morning and desperately needed a good night's sleep, but that was impossible. The room smelled terrible, the bedding was unclean, and dogs barked throughout the night. When I called the front desk to complain about the barking, an employee came up about 30 minutes later. He entered our room and immediately insisted there was no barking, saying, "Where is the noise?" Ironically, as soon as he stepped out, the dogs started barking again. I asked him to wait a few minutes so he could hear it for himself, but instead he became argumentative and repeatedly said they could not move us to another room. To make matters worse, there was no Wi-Fi, so we couldn't search for another hotel or purchase tickets for the next part of our trip. My children were staying in another room where the air conditioning wasn't working, despite the sweltering heat. The next morning, we called to request an iron before checking out. It didn't arrive after our first request, so we had to call again. When it finally came, the iron had exposed wires, and my daughter was shocked while ironing her