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"Don’t be put off with the outside of the hotel it’s a bit shabby and need some TLC however inside was lovely staff where lovely too. The parking was a bit expensive £44 for 48hrs I do think should be free or reduced rate for people using the hotel! Other than that we enjoyed our stay and would definitely recommend the hotel ."

"I didn’t get her name but the receptionist wait tattoos and dark hair was so helpful friendly and welcoming, I would stay here again just from that welcome! "

"Room was fine, although a lot of noise from people coming in late in the evening/early morning, which woke us up and our friends in the next room."

"Very relaxing. Amazing time"

"Clean room, spacious. Handy pub next door as well as bar downstairs. Easy access into Newport/Cardiff. "

"Good stay!"

"Wont be going back. I booked the night as a getaway for me & my partner.. Duran our stay: we were greeted warminly by the receptionist, front of house looked cleaned and well maintained. After checking in we relaxed in the pool which did bring a calming experience (cant fault the pool). Our room was clean and ready for us to use, after our time in the pool we went back to our room to shower and get ready to go out to dinner and watch a show. Heres where things started to go wrong. The shower was completly blocked we didnt realise this untill water flooded the bathroom i go to reception to report and asked for fresh towels and for someone to sort the shower. Within 10 mins we had new towels and the maintanance guy come to basically plung the drain & pour nr muscle done the shower to be told give it 15 minutes to unblock. After waiting we showeed to again the water not draining and the bathroom flooding. We also had an issue with the sink the metal block was completly seized and we didnt realise till after brushing our teeth. The hole palama cost us an extra hour to get ready which we missed our evening show before food not leaving much entertainment to enjoy. I got my money back for the pool (which they dont tell you its extra btw) as compensation but its not good enough considering the price of the stay and our evening away basically runied with nothing we could do because we missed everything due to the delays. Wont be going back."

"Basic, but adequate. Our room had a king size bed, but with a double mattress on, so the base over-hang on one side. The ceiling was dusty with cobwebs hanging off the polysterene tiles. Could hear the tv clearly from adjacent room(s). Location wise, was great, nice and central. Was fine for a night, but needs updating in general. The hotel offered a discount for overnight parking at one of the NCP car parks - except we'd already parked and checked in before being given this information on the check-in slip so we didn't move the car. "

"I’ve stayed here a couple of times as location is super convenient next to train station and price is good but it’s really tired and rooms nearly always have issues. This time the curtain rail came off as I tried to draw the curtain. There was obviously a laundry room close by as all I could hear was the washing machine spinning all night and the bedding is really not very comfortable. I will stay again but it’s really nothing special. "