Glen Allen Hotel Guide - Hotels with Pool in Glen Allen, Richmond

"Close to Altria theater"

"Clean room. Good breakfast. Open parking."

"Since we been here it feels like family the staff here is wonderful the parking is great it's pet friendly and our room is always clean "

"The front desk staff is exceptionally rude. I prepaid for breakfast and politely asked if a coupon was needed since I didn’t get one with the room key. The lady felt irritated by my question. She looked at her cell phone and told me “No, go eat” without looking at me or saying anything else. A simple “good morning or hello” would have been nice. "

"Hotel is dirty, staircase going to upstairs to 2nd level and our hallway is dirty. It seriously need to be vacuumed. Our top layer bed sheets were dirty you can see the stain told the front desk and housekeeping came and change it for us. Our sofa looks dirty and worn out so we did not sit on it, bathroom is fine except the toilet area you can smell urine it seriously needs a deep clean. Our key cards keep locking us out of this our room. Turns out they cancel our reservation, never explained why but we literally checked in on Friday how else do you think we have the key cards and our stuff is in the room but the front desk fix the issue in the system so that solved it. The bed were fine and we were able to use the bathroom so we decided to stay the 2 nights. We’re only here for volleyball tournament and we’re not coming back to this hotel. Oh we avoided breakfast we rather get it from somewhere else. "

"It was fine, the staff was courteous. The rooms were just ok with lots lacking in comfort - sinks were clogged, shower made a weird squealing noise and beds/bedding were ok. Nothing terrible at all, just overall a mid grade hotel. The staff was quick to change our room when we discovered the pull out mattress was missing , despite being a very busy check in night. The lady in charge of breakfast was a delight though. "

"Everything and everyone was great I wouldn't change a thing"

"Very nice hotel"

"The TV and refrigerator in my room weren't working. A call to the front desk initiated a visit from a housekeeping staff person, who had no idea what to do. Maintenance was not available. The room itself was very good, large and clean. Breakfast was very good, with many choices. Front desk staff was friendly, and as helpful as they could be. Would stay again, but check tv and refrigerator before getting settled."