Brandon Hotel Guide - Go Ape Thetford hotels in Brandon, United Kingdom.

"I left something in my room, called several times but no one picked up, nor did anyone call me back. At breakfast when I asked for a 2nd cup of coffee, was told that the coffee machine was broken. So-so service; but the pub was nice in the evening."

"Always a great stay! "

"Friendly & help receptionist. Plug sockets didn’t work in room, turned out to be a blown fuse & quickly resolved. Comfortable bed &, overall a good overnight stay."

"Breakfast options were limited"

"Food in the restaurant was really good. Staff were really good and friendly. Beds are hard. And bedrooms outdated. Shower was very poor flowing "

"The classic room we booked was very tired and dated. The walls, especially around switchesX were marked, worn and grubby. The bathroom was especially bad, dusty, mouldy and generally needs a refurb - I felt dirty using it! The decoration, fixtures and fittings were extremely dated. The carpets were marked and stained. The hallway was like a labyrinth, and creaked loudly as other guests walked down it past the room. The outlook was a rear court yard, very minimal natural light in the room. The room doors slam loudly, so between that and the hallway our sleep was disturbed often. The bed was average, small double - bedding was clean at least. We were charged £10 extra for a bed for our 2.5 year old son to sleep in. Nobody asked us how our visit was, even on check out. The rest of the hotel looks in need of a good clean and refurb."

"Have stayed numerous times over the past 11 years. We love the food, staff and welcoming feel. Rooms are a bit outdated but do the job and are clean etc"

"Solid stay as usual. The core building is quite old so a lot of noise from the windows and draughty. But it is located really well and @ £12.50 the breakfast is very good value and quality"

"Staff were friendly, the menu was excellent."