Ratings based on 54 verified reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia-verified reviews
by a verified traveller
Posted 19 Oct 2019
Comment from Hotel Management
23 Oct 2019 by Lucie, Hotel Management
Dear guest,
Thank you very much for taking the time to rate your stay in Nobu Hotel Marbella, we very much appreciate our guests' reviews.
With kind regards,
Lucie Millner
Rooms & Guest Experience Supervisor
by a verified traveller from Utah
Posted 19 Oct 2019
Everything was perfect at this hotel, from the beginning to the end of our stay. The kindness and efficiency of the staff, the location of the hotel, the variety of the restaurants in the area, the food, the beautiful pools, and of course the proximity of the ocean made a memorable vacation.
Comment from Hotel Management
23 Oct 2019 by Lucie, Hotel Management
Dear Marie,
Thank you very much for your kind words. We really are thrilled that you enjoyed your stay with us in Nobu Hotel Marbella. We are also so pleased that you found the staff to be kind and efficient and that you enjoyed the restaurants and the location.
We very much hope to welcome you again soon.
Wth kind regards,
Lucie Millner
Rooms & Guest Experience Supervisor
by a verified traveller
Posted 6 Oct 2019 on Hotels
Comment from Hotel Management
23 Oct 2019 by Lucie, Hotel Management
Dear Robert,
Thank you very much for rating Nobu Hotel Marbella, we are delighted that you enjoyed your stay.
We hope to welcome you again soon.
With kind regards,
Lucie Millner
Rooms & Guest Experience
by a verified traveller
Posted 26 Sep 2019
Gorgeous hotel, beautiful rooms, lots of restaurants. Love the Rachel organic bar and Nobu restaurant but terrible food at the pool with unprofessional staff, felt like it was their first day at work.
Comment from Hotel Management
28 Sep 2019 by Lucie, Hotel Management
Dear guest,
Thank you very much for reviewing your stay. We are so pleased that you enjoyed the Hotel, the rooms and the restaurants, particularly Rachel's and our Nobu restaurant. We are however sorry to hear that the food and service at the pool did not meet your expectations.
We hope to welcome you again.
With kind regards,
Lucie Millner
Rooms & Guest Experience Supervisor
by a verified traveller
Posted 23 Sep 2019 on Hotels
Comment from Hotel Management
25 Sep 2019 by Lucie, Hotel Management
Dear guest,
Thank you for taking the time to rate your stay.
With kind regards,
Lucie Millner
Rooms & Guest Experience Supervisor
by a verified traveller
Posted 10 Sep 2019
Comment from Hotel Management
10 Sep 2019 by Lucie, Hotel Management
Dear guest,
Thank you very much for taking the time to rate your stay.
We hope to welcome you again soon.
With kind regards,
Lucie Millner
Rooms & Guest Experience Supervisor
by a verified traveller
Posted 22 Aug 2019 on Hotels
Comment from Hotel Management
23 Aug 2019 by Lucie, Hotel Management
Dear Jaafar,
Thank you very much for taking the time to rate your visit to Nobu Hotel Marbella.
We hope to welcome you again soon.
With kind regards,
Lucie Millner
Rooms & Guest Experience Supervisor
by a verified traveller
Posted 16 Aug 2019 on Hotels
Comment from Hotel Management
16 Aug 2019 by Lucie, Hotel Management
Dear Julie,
Thank you very much for rating your stay in Nobu Hotel Marbella, we are pleased that you enjoyed your stay.
We hope to welcome you back soon.
With kind regards,
Lucie Millner
Rooms & Guest Experience Supervisor
by a verified traveller from St Albans
Posted 12 Aug 2019
Love having the exclusivity of Nobu ( including being adults only ) but also benefitting from all the facilities of the Puento Romano. Very well appointed rooms and helpful staff.
Only one small criticism - we thought charging 6€ for a bucket of ice is a bit much!
Comment from Hotel Management
16 Aug 2019 by Lucie, Hotel Management
Dear Guest,
Thank you very much for taking the time to review your visit to Nobu Hotel Marbella, we are delighted that you enjoyed your stay and the facilities the resort offers. We are also pleased that you liked the rooms and that you found the staff to be helpful. We are however sorry that the service charge was more than you expected.
We hope to welcome you again soon.
With kind regards,
Lucie Millner
Rooms & Guest Experience Supervisor
by a verified traveller
Posted 12 Aug 2019
Comment from Hotel Management
12 Aug 2019 by Lucie, Hotel Management
Dear Guest,
Thank you for taking the time to rate your stay.
We hope to welcome you again soon.
With kind regards,
Lucie Millner
Rooms & Guest Experience Supervisor
