Front of property

Reviews of Ashdown Park Hotel

4 out of 5
Ashdown Park Hotel
Coach Road, Gorey, Wexford

Reviews

8.6

Excellent

Rating 10 - Excellent. 103 out of 218 reviews" "
Rating 8 - Good. 86 out of 218 reviews" "
Rating 6 - Okay. 19 out of 218 reviews" "
Rating 4 - Poor. 7 out of 218 reviews" "
Rating 2 - Terrible. 3 out of 218 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Wayne

Business traveller
Disliked: Staff & service, property conditions & facilities
Absolutely shocking! I cannot believe this is a 4 Star Hotel. The room was so close to the road and trains passing that it was impossible to sleep. The downstairs restaurant was closed so the upstairs was catering. Customers were screaming at staff who told them that it was a temporary kitchen situation that wasn't set up for dinner. The morning after I had something drop on my head in the shower and it was pieces of plasterboard. It was obviously coming apart from steam of the shower and hadn't been repaired. I called the reception and got the night porter who was quite rude and told me I'd have to go down to reception as they had forgotten to undivert the phone. The hotel room just lacks simple things. No PowerPoint at my side of the bed. Vanity nowhere near plugs to use hairdryer. Just an utterly terrible night in this place. I rarely review but honestly, I just couldn't believe how poor it was. Reception just said sorry I'll talk to maintenance. I would never stay here again.

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good hotel, great location.
Nice hotel and good location. Lots of parking. Rooms was spacious but extremely warm. Food was good but service was slow, possibly understaffed. Car park was noisy at night with people leaving the bar so if you’ve got kids or are a light sleeper, ask for a room that’s not overlooking the car park on a weekend
Stayed 1 night in Dec 2023

10/10 Excellent

Frances

Stayed 1 night in Nov 2023

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but little things forgotten
Grand hotel, I arrived late and had to leave early so could not try spa facilities or breakfast. Girl on reception was welcoming, I went to my room and slightly dated but overall nice. I realised I had no toilet roll so went to reception which was swiftly dealt with. I looked at the restaurant menu which looked very good, but too late to I went back to my room and thought I’d have a cup of tea before before, unfortunately there were no tea bags, I then also noticed I only had one towel. Seems like my room was semi made up. I was given a nice pack lunch to take with me at 6:30 am with fresh sandwich, cookies and fruit.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very friendly, helpful staff. Food was very good and excellent value. Overall the hotel is clean but carpets and fabric covered chairs are tired and stained and bathroom fittings chipped.
Stayed 1 night in Nov 2023

10/10 Excellent

Patricia

Stayed 1 night in Nov 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Ben

Stayed 1 night in Oct 2023

10/10 Excellent

Lucy

Stayed 1 night in Sep 2023

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel Decent food in bar No air con in rooms Stayed 3 nights but had to request room change which was kindly accommodated as we couldn’t open window due to road traffic noise and room too hot Leisure facilities lovely but no shampoo etc in shower( had to go back to room to shower)
Stayed 3 nights in Jun 2023

8/10 Good

Siobhan

Stayed 1 night in Jun 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 2 nights in May 2023

8/10 Good

Tom

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure class
The hotel staff and accommodation was excellent I would recommend it to anyone the food was very good and reasonably priced so all in all a great place to stay and the town is on a 5 minute walk and a lovely town with great shops
Stayed 2 nights in Jan 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great break from Dublin
From arriving at reception to check-out every thing was hazzle free. The staff were so friendly. The food was excellent. Wine reccomdations were excellent. Have no complaints about our two night stay. Hotel catered for everything. Will be back.
Stayed 2 nights in Dec 2021

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but found evening dinner very dissapointing
Stayed 3 nights in Nov 2021

10/10 Excellent

Paul

Stayed 3 nights in Oct 2021

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Malgorzata

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room on the ground floor facing the courtyard, close to the reception and lounge. Noisy. No safe in the room, very disappointing. Room itself old fashioned but clean; large in size with a comfortable bed. Free parking on site. 10 min walk to the town centre. Welcoming staff in the reception as well as waiting staff at the breakfast. Overall, would stay there again if had a nicer room offered.
Stayed 1 night in Oct 2021

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, room comfort
Couldn’t ask for better
Excellent hotel, staff friendly and helpful, nothing was a problem. Great breakfast, great to have house keeping back again.
Stayed 3 nights in Oct 2021

8/10 Good

Lucille

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent staff, clean & comfy hotel
The staff are what makes this hotel. We received excellent service from each member of staff. Rooms are large & clean, but furniture could do with updating-nothing wrong with them, just a little outdated.
Stayed 2 nights in Oct 2021

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel It
Travelled to the hotel to attend family funeral.
Stayed 2 nights in Sep 2021

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 1 night in Sep 2021

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class
We thoroughly enjoyed our mid-week stay. Very friendly helpful staff, really good food, well appointed bedroom, good leisure centre and pool.
Stayed 3 nights in Sep 2021

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab Hotel
I it was for our 43 Anniversary and we were upgraded to a beautiful room . It really made our trip fantastic. We woukf definitely come back and stay soon .
Stayed 1 night in Aug 2021

6/10 Okay

Ewan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Dinner
We went for dinner and we’re told by the waiter that for our meal both me and my girlfriend would get €30 each off our meal. We were very happy and splashed out and got expensive meals. After finishing our meal they told us that this deal didn’t apply to us and we had to pay full price and we’re very rude and wouldn’t compensate us at all. This ruined our evening. We rang the hotel and they said they would get back to us and have ignored us since. We are now going to go public soon unless they can get back to us soon as we were very dissatisfied
Stayed 1 night in Jul 2021

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Aoife

Liked: Cleanliness, property conditions & facilities, room comfort
Sunny weekend trip
Perfect location, within walking distance of town, free parking on site. Very clean well maintained hotel. Bedroom was very big, plenty of space for us as a couple. Very happy with the free bottle of wine & chocolates aswell as bathrobes & slippers to use during stay. Happy to be at the end of the corridor as it was a busy weekend for families. Dissapointed with the extremely slow service in both the restaurant for dinner on our 1st evening. We ate in the outdoor terrace upstairs. Likewise, service in the outdoor bar terrace was very slow. We left early, cancelling a drink order that was taking more than 30 mins.... This service improved on our 2nd evening so there must have been a staffing problem. Both breakfast services were very good and food was delicious. Good variety for all dietary needs. Despite the slow service for dinner & bar, we would stay again & recommend it to others as it may have been a staffing issue on that particular weekend.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything
Stayed 1 night in Jul 2021

8/10 Good

Briain

Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Wont be staying there again.
We booked our double family room and at first everything seemed fine,we were looking forward to it and had requested a cot for our baby girl before we arrived. We got there and were told that they only accept credit cards for payments not visa debit. This was the first issue... we got to our room lovely designs and our baby was toddling along the floor and had stood on an earring left from the previous guests and also still no cot to be seen so requested it once more and still didnt recieve it after asking twice and being told yes. Ten o clock came and our daughter still had nowhere to sleep so we went to reception AGAIN and finally were given a cot...not acceptable. By the time me n hubby finally got to lie down we noticed there was red hairs on hubby's pillows and stubble on my own. We had a single bed beside our double so went to change the pillows over and noticed foundation on them pillows also. The room looked like its had been tidied but nothing changed or cleaned we were disgusted. The only saving grace was the food in the hotel it was absolutely lovely,to really high standard,but again there was a problem as we werent allowed eat outside and were told we could only eat inside which is a joke considering the heat this week. We will not be staying in this hotel again and id suggest to wait until after covid due to understaff.they are putting pressure on cleaners as they are understaffed and the jobs arent getting done properly.
Stayed 1 night in Jun 2021

10/10 Excellent

Aloysius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
The room i booked was exactly as it was on the pictures....very spacious and comfortable bed...the staff were very helpful friendly and professional...the restaurant and the food deserve a four star...very very impressed...i think i got more than what i paid for 😄😄would go back anytime....
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, amenities
The staffs are very friendly but my bedroom wasn’t clean properly and few things was missing like soap, shampoo etc..
Stayed 1 night in Jun 2021

8/10 Good

Mary

Stayed 1 night in Jun 2021

8/10 Good

Adem

Liked: Cleanliness, staff & service, room comfort
Weekend break I’m Gorey
The staff wee very friendly and helpful and the bar food was amazing! Great family atmosphere , although we stayed as a couple it looked very child friendly. It’s only a few minutes drive to some of the best beaches on the east coast. Would gladly return for a meal in the bar or another weekend break. ⭐️⭐️⭐️⭐️
Stayed 1 night in Jun 2021

8/10 Good

Hilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Vimi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very unimpressed with general attitudes of staff
The receptionist was brilliant when i checked in and after that the levels of service we encountered were very poor. The way myself and my partner were spoken to showed anything but good hospitality. I was extremely disappointed with the lack of service shown to us in the Ivy bar and given the prices we were paying coupled with star rating we were very unimpressed. I had to keep on asking for the cutlery, menu, drinks and no table was laid out for us when we decided to eat in the bar. I constantly had to call for drinks and attention. The general tone of the staff in the restaurant was very poor and dismissive. We were so disappointed and i was so impressed with the receptionist to be then given this level of service. Even in the bedroom corridors, the housekeeping staff failed to smile despite me smiling at them. Not what i expected at all.
Stayed 1 night in Jun 2021
Response from Paul Finegan on 7 Jun 2021
Dear Vimi, I am very disappointed having read your review. We certainly do have a lot of new staff and we are in the midst of coaching and training them. 50% of our service staff are new and while we have done a lot of pre-opening training, they really need to learn in live service situations. We have recruited particularly with hospitality and personality in mind so I am surprised that you encountered such negativity. We opened on wed 2nd and are barely 3 days into opening so there will definitely be service gaps along the way. I hope that you will give us another chance and look forward to welcoming you back in the future. Kind regards, Paul Finegan

10/10 Excellent

Avril

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel, very pleasant stay
Stayed 1 night in Oct 2020

4/10 Poor

Gwen

Travelled with family
Disliked: Property conditions & facilities
Avoid Room 214
I stayed here in August for a couple of days. The food in the restaurant and the bar is very good and the staff are friendly and helpful. Unfortunately, I cannot say the same for the room we had, it was in dire need of upgrading, the view from the window was a brick wall and it had an 'old' smell. We couldn't find sockets beside the beds, there were some on the opposite side of the room. The shower was in the bath with a shower curtain and had seen better days - old fashioned and tarnished at the handles. The room was very dark and didn't make you want to relax there. The hotel pool is also dated and needs upgrading. My 13 year old son went once for a swim and wouldn't go back. Very disappointing and not what I would consider a 4*.
Stayed 2 nights in Aug 2020

8/10 Good

john

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Molly

Liked: Cleanliness, property conditions & facilities, room comfort
Great facilities, particularly the gym. Got lunch in the bar deli and it was gorgeous. Only flaw is the check in is late at 4pm which isn’t ideal for people travellong
Stayed 1 night in Jul 2020
Response from Bernie on 16 Jul 2020
Good afternoon Thank you for taking the time to leave such a lovely review. We will take on board your feedback regarding our check-in time. Thank you once again. Kind regards Bernie Gibson