Standard Room, Non Smoking (Queen And Single)

Reviews of The Bakehouse Motel

3.5 out of 5
The Bakehouse Motel
4 Sowerby Street, Goulburn, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 390 out of 665 reviews" "
Rating 8 - Good. 254 out of 665 reviews" "
Rating 6 - Okay. 17 out of 665 reviews" "
Rating 4 - Poor. 4 out of 665 reviews" "
Rating 2 - Terrible. 0 out of 665 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and very comfortable. We arrived late and they had a late check in service which they explained their late check in procedure and it was handled well and easy to follow. The fact that it was a cold rainy night and when we opened the door to our room to find the heater was already on and the room nice and warm was a really nice touch. This fact alone made me and my family not only grateful they went that extra mile to make the room comfortable and welcoming, but it showed they care and I will not hesitate to book accommodation at this establishment for any future trips. 10/10
Stayed 1 night in Sep 2022
Response from Julie on 4 Oct 2022
Hi David,Thank you for staying with us!We are so pleased you & your family were warm and comfortable. Thank you for the great review.We look forward to welcoming you back in the future.kind RegardsJulie

10/10 Excellent

kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because of unpredictable incident we arrived at midnight in cold and wet weather. Staff left the heating on for us in the room so we felt so touched to arrived in warm and dry room. That was very thoughtful. My daughter left her pillow in the room and the staff brought it out for us. It was a pleasant stay thank you for your help and understanding. Highly recommend.
Stayed 1 night in Sep 2022
Response from Julie on 20 Sept 2022
Hi Kevin,It was our pleasure to be able to help you out in a difficult situation.Kind RegardsJulie

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and welcoming
The owner was very welcoming and friendly. My room was nice a warm upon entering as it was a bit chilly outside. The bakery next door is divine and convenient.
Stayed 1 night in Sep 2022
Response from Julie on 11 Sept 2022
Thank you for staying with us.

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Jill

Liked: Cleanliness, staff & service, room comfort
Convenient location
There were only a few minor issues - a stained bath towel (1 of 3) and two lights not working but the unit was spacious, clean and well-appointed with sufficient crockery and cutlery. Its location beside the bakery was ideal for an early morning coffee. Also, it was very handy to the Hume Highway. Good value for the one night.
Stayed 1 night in Aug 2022
Response from Julie on 11 Sept 2022
Thank you for staying with us.The issues you mention have been attended to, thank you for letting us know.

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service very clean and friendly staff
Stayed 1 night in Aug 2022
Response from Julie on 11 Sept 2022
Thank you for staying with us.

8/10 Good

Lynne

Liked: Staff & service
None
Stayed 2 nights in Aug 2022

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all facilities, easy to find off the freeway. Good amenities!
Stayed 1 night in Aug 2022
Response from Julie on 23 Aug 2022
Thank you for staying with us Sandra!We appreciate your review and we look forward to seeing you again.

8/10 Good

sue

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot just off the Freeway but no traffic noise. Affordable,safe and comfortable. Breakfast from 5.30am right next door was convenient
Stayed 1 night in Aug 2022
Response from Mick G on 22 Aug 2022
Hi SueThank you for your review.Glad you enjoyed your stay.RegardsMick

10/10 Excellent

Darryn van den

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
handy location , neat and tidy with plenty of space.
Stayed 1 night in Aug 2022
Response from Julie on 12 Aug 2022
Thanks for staying with us Darryn, we appreciate your review :)

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service
So accommodating for an early check in. Clean, comfortable and great location
Stayed 1 night in Aug 2022
Response from Julie on 8 Aug 2022
Thanks for staying with us Heidi, we appreciate your feedback :)

10/10 Excellent

BRUCE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy to provide extended parking space for my vehicle and trailer. Much appreciated.
Stayed 1 night in Jul 2022
Response from Julie on 26 Jul 2022
Hi Bruce, Thank you for staying with us - we are only too happy to help where we can.

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Goulburn Stopover
Great stopover in a convenient location. Room heated upon arrival which was really appreciated. Spacious and comfy. Safe parking area and close to restaurants, fuel etc. Will stay again. Thank you.
Stayed 1 night in Jul 2022
Response from Julie on 19 Jul 2022
Hi Roslyn, Thank you for staying with us, we are glad you enjoyed your visit. We appreciate your feedback, and hope to see you again.

10/10 Excellent

Lisa

Stayed 1 night in Jul 2022
Response from Julie on 19 Jul 2022
Hi Lisa, Thank you for staying with us, and thank you for a great review. We look forward to seeing you again.

10/10 Excellent

Mr Louis

Stayed 1 night in Jul 2022

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 2 nights in Jul 2022
Response from Julie on 15 Jul 2022
Thanks for staying with us, we appreciate your review Stuart

10/10 Excellent

Brent

Stayed 1 night in Jul 2022
Response from Julie on 5 Jul 2022
Hi Brent, Thank you for choosing to stay with us, we appreciate your feedback and look forward to seeing you again.

8/10 Good

Robert, TANAWHA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located conveniently within a bakery complex with snacks and meals available. Plenty of services nearby.
Stayed 1 night in Jun 2022
Response from Mick G on 24 Jun 2022
Hi Robert Thank you for your review. We are glad you enjoyed your stay.

10/10 Excellent

Paul

Stayed 1 night in Jun 2022
Response from Mick G on 24 Jun 2022
Hi Paul Thanks for your review. Glad you enjoyed your stay at Bakehouse Motel

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2022
Response from Mick G on 16 Jun 2022
Hi David Thank you for your review. We hope you enjoyed your stay and that you choose to stay with us again next time you visit Goulburn.

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in after hours with the nice warm A/C on for us when we arrived in freezing conditions. Beds are warm and comfortable. The Bakehouse next door is great for breaky and a treat.
Stayed 1 night in May 2022
Response from Julie on 11 Jun 2022
Thank you for choosing to stay with us. Glad we kept you warm and fed!

8/10 Good

Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stopover. Clean and tidy
Stayed 1 night in May 2022
Response from Julie on 11 Jun 2022
Thank you for choosing to stay with us.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top stay
Nice clean well equipped room with great shower and bonus bakery onsite great staff Would definitely stay again
Stayed 1 night in May 2022
Response from Mick G on 17 May 2022
Hi and thank you for your review. We are glad you enjoyed your stay and hope you return next time you visit Goulburn.

8/10 Good

Theo

Stayed 1 night in May 2022
Response from Mick G on 13 May 2022
Hi Theo Thanks for your review and we hope to see you again, soon.

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and lovely rooms. Best nights sleep for a while.
Stayed 1 night in Apr 2022
Response from Mick G on 29 Apr 2022
Hi Dianne Thank you for your review. We are glad you were comfortable during your stay at the Bakehouse Motel.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when going to Sydney.
Stayed 1 night in Apr 2022
Response from Julie on 16 Apr 2022
Thank you for choosing to stay with us Mary, we appreciate your feedback and look forward to seeing you next time.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022
Response from Mick G on 10 Apr 2022
Hi Richard Thanks for your review and we hope you return next time you visit Goulburn.

10/10 Excellent

GLENN

Liked: Cleanliness, staff & service
Was what I expected
Stayed 1 night in Mar 2022
Response from Julie on 31 Mar 2022
Hi Glenn, Thank you for choosing to stay with us. We appreciate your feedback. Kind Regards Julie

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient and comfortable
Great location for our overnight stay. Very clean, comfortable and very importantly quiet. Good, friendly service. We wouldn’t hesitate to recommend The Bakehouse Motel.
Stayed 1 night in Mar 2022
Response from Julie on 31 Mar 2022
Hi Trevor, Thank you for choosing to stay with us. We are so pleased you had a pleasant visit. We appreciate your feedback, and look forward to seeing you again. Kind Regards Julie

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Convenient and simple for a short stay
Late arrival. Easy access to key. Mattress well used so not great. Enquired about using Stay NSW accommodation voucher but not sadly accepted. Fairly pricey for what it is. Convenient and clean enough for 9hours.
Stayed 1 night in Mar 2022
Response from Julie on 31 Mar 2022
Hi Christopher, Thank you for choosing to stay with us. Unfortunately we do not meet the eligibility criteria for the vouchers. We appreciate your feedback. Kind Regards Julie

10/10 Excellent

Kim, Bonnells Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & Tidy, easy access to Goulburn & highway.
Stayed 1 night in Mar 2022
Response from Julie on 24 Mar 2022
Thank you for staying with us. We appreciate your feedback :)

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for an overnight stay. Has a fantastic bakery at the entrance that is more like a cafe than a bakery. All of the big takeaways are within a 2 minute walk and also 2 petrol stations.
Stayed 1 night in Mar 2022
Response from Mick G on 15 Mar 2022
Hi Paul Thanks for your review. Glad you enjoyed your stay and the Bakery is indeed awesome.

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay very clean and quiet room. Close to food venues. Very friendly staff.
Stayed 1 night in Mar 2022
Response from Mick G on 15 Mar 2022
Hi David Thanks for your review. Glad you enjoyed your stay. Regards Cathy and Mick

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
This is a very convenient and comfortable stop on the road. Very convenient to have the bakehouse next door too. Would definitely stay here again.
Stayed 1 night in Mar 2022
Response from Mick G on 15 Mar 2022
Hi Tracey Thanks for your review. Look forward to seeing you next time you visit Goulburn.

6/10 Okay

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was neat with hood access. Was quite noisy due to people staying there ( possibly shift workers). No hot water in shower in the morning. Cold shower was not fun
Stayed 1 night in Feb 2022
Response from Mick G on 10 Mar 2022
Hi Jason Thanks for your review and feedback. The hot water was a system failure and has been repaired. Apologies for the inconvenience.

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful reception. Fast check in . Great location . Quiet. Clean & well appointed. Spacious rooms .
Stayed 2 nights in Feb 2022
Response from Mick G on 15 Feb 2022
Hi Susan Thank you for your review. We are glad you enjoyed your stay.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Marie-Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in at midnight and the process was excellent. The room was clean and very comfortable. This was a stopover in a trip between Melbourne and Sydney and we will stay here again.
Stayed 1 night in Jan 2022
Response from Mick G on 21 Jan 2022
Hi Marie-Louise Thanks for your review. Look forward to seeing you again.

10/10 Excellent

Georgie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & comfortable, & connected to a great bakery.
Stayed 1 night in Jan 2022
Response from Mick G on 21 Jan 2022
Hi Georgie Thank you for your review. Glad you enjoyed the Motel and the Bakery.

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient for a quick stop over when travelling. There are plenty of places to eat close by.
Stayed 1 night in Jan 2022
Response from chook on 17 Jan 2022
Hi Carolyn, Thank you for your review we are glad you enjoyed your stay. Regards Cathy & Mick.

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Mick G on 12 Jan 2022
Hi Kate Thank you for your review. We are happy you liked the Bakehouse Motel and hope you return next time you visit Goulburn.

8/10 Good

Glynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room supplied with toaster, microwave and Jug. Pity there were no plates or cutlery to eat the items bought from the bakery. apart from that all was ok.
Stayed 1 night in Jan 2022
Response from chook on 9 Jan 2022
Hi Glynn, Thank you for your review we are glad you enjoyed your stay. Regards Cathy & Mick.

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop-over
My family and I needed a place to stay overnight during a 2 day trip from Gippsland to Northern NSW to visit family. We had a very comfortable stay and experienced extremely friendly service. The Motel is conveniently located and the bakery had absolutely amazing coffee. Due to our lovely stay, we chose this motel for the way home too.
Stayed 1 night in Jan 2022
Response from chook on 9 Jan 2022
Hi Katie, Thank you for your great review we are glad you enjoyed your stay. Regards Cathy & Mick.

8/10 Good

Rameshbabu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay....
Stayed for 2 nights.. good place to stay with various food options near by... The property was well maintained and the rooms are clean and tidy.
Stayed 2 nights in Jan 2022
Response from chook on 9 Jan 2022
Hi Rameshbabu, Thank you for your review we are glad you enjoyed your stay. Regards Cathy & Mick.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very handy motel to stop on way past Goulburn. Friendly staff, spotless, and not too noisy even though it is just off the Hume Highway. Bonus is the bakery next door.
Stayed 1 night in Dec 2021
Response from Mick G on 4 Jan 2022
Hi Catherine Thank you for your review and for staying with us. Glad you enjoyed your stay and hope you return soon.

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with the bakery and other food stores close by. Fuel outlets also nearby. The room was clean and quiet, and the bed was comfortable. Friendly and helpful staff.
Stayed 1 night in Dec 2021
Response from Mick G on 31 Dec 2021
Hi Ingrid Thank you for your review and we hope you return next time you visit Goulburn.

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was friendly and helpful.
Stayed 1 night in Dec 2021
Response from Mick G on 22 Dec 2021
Hi Salvador Thanks for your review. Glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Stewart

Travelled with partner
Liked: Staff & service, property conditions & facilities
No wine glasses- no openers
Stayed 1 night in Dec 2021
Response from Mick G on 22 Dec 2021
Hi Stewart Thank you for your review and feedback. Glasses, openers etc are available from reception.

10/10 Excellent

CONNIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and pleasing as always.
Stayed 1 night in Dec 2021
Response from Mick G on 14 Dec 2021
Hi Connie Thanks for the review. Glad you decided to stay with us again and happy you enjoyed your stay.