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Reviews of Golden Palace Hôtel

4 out of 5
Golden Palace Hôtel
BP 877 Grand Bassam, Grand-Bassam

Reviews

5.6
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 3 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

5.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Cherif Abdoulaye

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unacceptable
Could not check into the hotel, apparently it has been sold to a new owner and is under renovation, currently closed. I had to check in a different hotel in the area which I paid for full price. I’d like to get a refund on this.
Stayed 1 night in Jun 2021

8/10 Good

Siaka

Liked: Staff & service, property conditions & facilities, room comfort
Room quality
It was a great weekend. The owner needs to check the rooms and ensure the plumbing and electricity are functioning well.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Occasionally there is no water supply, and electricity supply.
Stayed 10 nights in Jul 2019

6/10 Okay

p, india

Disliked: Cleanliness, room comfort
No value of money
No safe mean locker, no coffee maker, no hangers for cloth, no WiFi coverage in room overall no value of money. Security was Ok, breakfast was good. Thanks
Stayed 2 nights in Dec 2017
Response from rose on 12 Jan 2018
In classic room, we have no coffee maker but we have hangers for cloth, we have wifi 35 mega, for value of money the client must contact the reception desk

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well managed and friendly staff.
Stayed 2 nights in Nov 2017
Response from rose on 10 Jan 2018
Many thanks for your appreciation.

2/10 Terrible

Jean-Louis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AfrikLand : un hôtel éloigné des valeurs pro.
A notre arrivée, la réservation n'avait pas été validée a priori, contrairement à votre mail qui indiquait qu'elle était effective. De plus, la piscine était hors service. Nous avons précédé notre séjour par deux appels à la réception. En aucun moment il nous a été précisé que la réservation n'était pas encore validée et que la piscine était hors service. Pour finir, nous n'avons pas pu discuter avec les responsables de l'hôtel AfrikLand : ils étaient apparemment en week-end !!!
Stayed 1 night in Dec 2020
Response from ROSE BESSI on 21 Jan 2021
l'hôtel étant fermé à cause du COVID 19, certains services sont en réhabilitation de manière progressive. La salle de sport est opérationnel. La piscine est opérationnelle depuis le 29 Décembre 2020.