Superior Apartment, Sea View | Balcony view

Reviews of North Coast Seaside Suites

3 out of 5
North Coast Seaside Suites
Stamathioudaki 67, Rethymno, Crete

Reviews

8.6

Excellent

Rating 10 - Excellent. 6 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 3 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.8/10

Cleanliness

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was clean, well equipped, and conveniently located with a pleasant ocean view. It was within a 15-minute walk to the old city and in close proximity to some of the best restaurants in Rethymno. However, a significant drawback was the persistent and highly unpleasant sewage smell that would permeate the entire apartment whenever the toilet was flushed or the shower was used. The odor was so overpowering at one point that we had no choice but to vacate the apartment. Contrary to the manager's explanation attributing the smell to humidity, it was clearly a separate issue. Hopefully, this problem will be resolved promptly to prevent it from affecting the experience of future guests.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 8 nights in Oct 2022
Response from North Coast Seaside Suites on 26 Oct 2022
Dear Valued Guests,Thank you for choosing North Coast Seaside Suites for your recent vacation and for taking the time to leave such a wonderful review! It is clear from reading your review that you thoroughly enjoyed your time with us and we are so pleased that we were able to provide such a memorable holiday experience for you. It was our pleasure to host you on this occasion and we look forward to the pleasure of your company again in the future. Kindest regards, North Coast Seaside Suites

10/10 Excellent

Miro

Stayed 7 nights in Aug 2022
Response from Nikos on 20 Aug 2022
Dear Miro,Thank you for choosing North Coast Seaside Suites for your recent vacation and for taking the time to leave such a wonderful review!It is clear from reading your review that you thoroughly enjoyed your time with us and we are so pleased that we were able to provide such a memorable holiday experience for you.It was our pleasure to host you on this occasion and we look forward to the pleasure of your company again in the future. Kindest regards, North Coast Seaside Suites

10/10 Excellent

Maria Elisabetta

Stayed 1 night in Sep 2021
Response from North Coast Seaside Suites on 23 Sept 2021
Dear Maria Elisabetta, Thank you very much for taking the time to post your review following your recent stay with us! We are delighted that you had such a relaxing time with us and that you really enjoyed all aspects of your stay. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide superior service and hospitality are being recognized. We look forward to having the pleasure of welcoming you back soon. Kind regards, North Coast Seaside Suites

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful stay overall, thank you.
Stayed 2 nights in Aug 2021
Response from North Coast Seaside Suites on 23 Sept 2021
Dear Guests, Thank you so much for sharing your feedback regarding your stay with us. We are really pleased to hear that you enjoyed all aspects of your stay at our resort as well as the warmth and hospitality of our amazing team. We very much look forward to welcoming you back soon and please do not hesitate to contact us at any time if we can be of assistance. Kind regards, North Coast Seaside Suites

10/10 Excellent

Ana

Liked: Cleanliness, room comfort
Frente ao mar, bem equipado. Pequeno almoço mau
Hotel confortável em frente ao mar. Funcionário amável e que ajudou com as malas. Mas o pequeno almoço servido no quarto por um takeaway tinha algo contaminado que me deixou muito doente e a vomitar. Deveriam rever o contrato com esse fornecedor.
Stayed 1 night in Sep 2023

6/10 Okay

anne sophie

Travelled with group
Liked: Cleanliness, room comfort
Magnifique hall vide lors de notre arrivée (comme tous les après-midi). Pas d accueil. Chambre tres confortable et propre mais bruit de la route++ et aperçu mer anecdotique. Plage sympa avec transats et parasols à disposition.(pas de serviette de plage) Possibilité de se garer à proximité. En résumé lit, chambre confortable mais bruyante. Personnel très gentil. Prestation pas à la hauteur du prix demandé.
Stayed 3 nights in Jun 2023

6/10 Okay

Patrick

Liked: Cleanliness
Disliked: Room comfort
Une salle de bain minuscule, pas de machine à café proposée, accueil par téléphone uniquement, emplacement difficile à trouver, ne correspondant pas à l'itinéraire google.
Stayed 1 night in Jun 2023
Response from North Coast Seaside Suites on 25 Jun 2023
Dear Patrick, We are extremely sorry to read your review of your recent stay with us at North Coast Seaside Suites. It is clear that for you, personally, our hotel did not meet your expectations. However, as can be seen, by the very many positive reviews we receive, the vast majority of our guests are extremely satisfied with all aspects of their stay, and they certainly consider that our hotel is totally worthy of its official classification. In any case, we are sorry to read about any upsetting factors that you have encountered during your stay with us and we would like to reassure you that we have taken note of the issues you mention and we are taking all measures in order to improve our services and offerings. We would like to thank you once again for your time and we really hope that you will consider staying with us again in the future. Kindest regards, North Coast Seaside Suites

8/10 Good

cécile

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Appartement moderne et très bien équipé. Petite piscine et transat devant la plage bien agréable. En revanche, près de la route principale ce qui cause du bruit incessant malgré les baies vitrées Insonorisées.
Stayed 1 night in Oct 2022
Response from North Coast Seaside Suites on 19 Oct 2022
Dear Cécile, Thank you for taking the time to share your review following your recent stay at North Coast Seaside Suites. We are so pleased to learn that you had such a wonderful stay with us. Also, we have taken note of the issues you mention and we would like to reassure you that we are taking all measures in order to improve our services and offerings. We look forward to having the pleasure of welcoming you back soon. Warm regards, North Coast Seaside Suites

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Magnifique c’est tous neuf vraiment jolie belle décoration de l’appartement accès plage privée Le personnel très accueillant et très gentil à l’écoute du client Merci beaucoup 👌
Stayed 2 nights in Jul 2021
Response from North Coast Seaside Suites on 23 Sept 2021
Dear Guests, Thank you very much for taking the time to share your experience with us! We are delighted that you had such an amazing stay from the beginning to the end. It is always wonderful to hear that our staff members were so attentive and friendly. We do hope that we will have the pleasure of looking after you on a future visit to North Coast Seaside Suites. Kind regards, North Coast Seaside Suites