4 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
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Reviews of Harbor Club St. Lucia, Curio Collection by Hilton

4.5 out of 5
Harbor Club St. Lucia, Curio Collection by Hilton
Rodney Bay, Gros Islet Hwy, Gros Islet

Reviews

8.8

Excellent

Rating 10 - Excellent. 345 out of 587 reviews" "
Rating 8 - Good. 170 out of 587 reviews" "
Rating 6 - Okay. 42 out of 587 reviews" "
Rating 4 - Poor. 12 out of 587 reviews" "
Rating 2 - Terrible. 18 out of 587 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Truvanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2024

8/10 Good

kalam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay for four days was good. Great location and the room fair and comfortable.
Stayed 4 nights in Mar 2024

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Pool is exceptional. Local dining close by in walking distance.
Stayed 1 night in Mar 2024

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very romantic, private, relaxing with beautiful views. The staff was exceptional
Stayed 1 night in Mar 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from The Harbor Club Management Team on 3 Apr 2024
Dear GavinThank you for your rating. It was a pleasure hosting you and we are looking forward to welcoming you again soon.

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Great property on the marina.
Stayed 2 nights in Mar 2024
Response from The Harbor Club Management Team on 3 Apr 2024
Dear RobertThank you for your rating and review. It was a pleasure hosting you and we are looking forward to welcoming you again soon.

6/10 Okay

Sharielle, Bloomfield

Stayed 3 nights in Mar 2024
Response from The Harbor Club Management Team on 3 Apr 2024
Dear SharielleWe regret that your stay with us was not to your expectations. Please contact us directly to share some more feedback as we are always aiming to improve our services and offerings.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from The Harbor Club Management Team on 3 Apr 2024
Dear AmandaThank you for your rating. It was a pleasure hosting you and we hope to welcome you soon again

10/10 Excellent

Krzysztof

Stayed 5 nights in Feb 2024
Response from The Harbor Club Management Team on 3 Apr 2024
Dear KrzysztofThank you for your rating. It was a pleasure hosting you and we are looking forward to welcoming you again soon.

10/10 Excellent

Keleisha

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from The Harbor Club Management Team on 3 Apr 2024
Good day KeleishaThank you for your rating. It was a pleasure hosting you and we hope to welcome you soon again

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff.
Stayed 3 nights in Mar 2024
Response from The Harbor Club Management Team on 5 Mar 2024
Dear SamanthaThank you for your rating. It was an absolute pleasure hosting you and we look forward to welcoming you back soon

2/10 Terrible

Mikesha

Stayed 1 night in Feb 2024
Response from The Harbor Club Management Team on 3 Apr 2024
Dear MikeshaWe regret that your experience with us was not satisfactory. Please contact us directly to share some more details as we always aim to improve our services and offerings.

10/10 Excellent

LaShayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would stay here again. Beautiful hotel and staff were amazing.
Stayed 3 nights in Feb 2024
Response from The Harbor Club Management Team on 25 Feb 2024
Dear LaShaylaThank you for your 5* rating and your feedback. It was our pleasure to host you and we are looking forward to welcoming you soon again

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Harbour Club is a fun place to be with an excellent beach and water activities for all ages. Would definitely recommend.
Stayed 4 nights in Feb 2024
Response from The Harbor Club Management Team on 25 Feb 2024
Dear John,Thank you so much for your 5* rating and comments. It was a pleasure hosting you and we do hope to welcome you soon again

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic. All were exceptionally friendly and easily met our needs. The food offered at the restaurant and cafe was delicious but slightly overpriced.
Stayed 1 night in Feb 2024
Response from The Harbor Club Management Team on 25 Feb 2024
Dear RachelThank you for your 5* rating. We appreciate your feedback & comments. We sincerely hope to welcome you soon again

10/10 Excellent

Alecia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was beautiful. Had some entertainment and when there wasn’t, it was very quiet. Different dining options. Staff was also very nice.
Stayed 3 nights in Feb 2024
Response from The Harbor Club Management Team on 3 Apr 2024
Dear AleciaThank you for your rating and your wonderful comments. It was a pleasure hosting you and we hope to welcome you soon again

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff was extremely friendly.
Stayed 3 nights in Jan 2024
Response from The Harbor Club Management Team on 25 Feb 2024
Dear MatthewThanks for your rating and comments. We are delighted you enjoyed your stay with us and are lookijng forward to hosting you soon again

6/10 Okay

Urvashi

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2024
Response from Martina Roth, Hotel Manager on 17 Jan 2024
Good day UrvashiWe regret to hear that your experience was not satisfactory. Please reach out to The Harbor Club Management directly to provide more feedback.Kind regards

8/10 Good

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was perfectly situated on the marina, close to the restaurants and the nightlife, the staff were very friendly and helpful.
Stayed 4 nights in Jan 2024
Response from The Harbor Club Management Team on 17 Jan 2024
Good day PrestonThanks for sharing your feedback. We are delighted to hear that you enjoyed your stay with us. Please visit soon again!

8/10 Good

Suzanna Sarah

Stayed 5 nights in Dec 2023
Response from The Harbor Club Management Team on 4 Mar 2024
Dear SuzannaThanks for rating us. It was a pleasure hosting you and we hope to see you again soon

6/10 Okay

Benjamin

Stayed 7 nights in Jan 2024
Response from Martina Roth, Hotel Manager on 17 Jan 2024
Dear BenjaminWe regret to hear that your experience was not satisfactory. Please reach out to The Harbor Club Management directly to provide more feedback.Kind regards

10/10 Excellent

Carole Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from The Harbor Club Management Team on 10 Jan 2024
Dear Carole AlisonThanks for rating us a 5! We are delighted that you had an amazing stay with us and can't wait to welcome you back.

8/10 Good

Valerie Denise

Stayed 6 nights in Dec 2023
Response from The Harbor Club Management Team on 4 Mar 2024
Good day ValerieThanks for your rating. We hope to see you again soon

10/10 Excellent

Sindu

Stayed 7 nights in Dec 2023
Response from The Harbor Club Management Team on 10 Jan 2024
Dear SinduThanks for rating us a 5! We are delighted that you had an amazing stay with us and can't wait to welcome you back.

10/10 Excellent

Sharon, Bolton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel with stunning pool area, an excellent chef/kitchen and a staff that makes you sad to leave. Without being obtrusive they were always there to make sure you had whatever you might like. The hotel also has a top notch bake shop, sushi restarant, comfortable bars in 3 locations, spa, gym...
Stayed 8 nights in Dec 2023
Response from The Harbor Club Management Team on 10 Jan 2024
Dear SharonThank you for sharing your review. We are delighted that you had an amazing stay with us. We are looking forward to seeing you again soon.

8/10 Good

zohra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from The Harbor Club Management Team on 10 Jan 2024
Dear ZohraThanks for our rating. We are delighted that you had an enjoyable stay with us and are looking forward to welcoming you soon again

8/10 Good

Sriranjan

Stayed 7 nights in Dec 2023
Response from The Harbor Club Management Team on 10 Jan 2024
Dear SriranjanThank you for your rating. We are delighted that you had an enjoyable stay with us and are looking forward to welcoming you soon again

10/10 Excellent

Christine Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from The Harbor Club Management Team on 10 Jan 2024
Dear Christine MaryThanks for rating us a 5! We are delighted that you had an amazing stay with us and can't wait to welcome you back.

6/10 Okay

Charles

Business traveller
Liked: Cleanliness
Some Great Service, and some not so great.
There for business. Had some great service from two employees, Tanya at the front desk, and Arriana at the bakery. They had the can-do attitude and the Manager whose name I believe was Christina? When I asked for an electric kettle she had one sent up to my room ASAP. She definitely has some other challenges with much of her staff understanding what travelers desire for customer service. A few mentioned above get it, but many of the other servers, wait staff, seem more interested to talk to each other than to take care of the customers. Would I stay there again for business, yes, as it was reasonably priced, but unfortunately, I would not choose to stay there if I was footing the bill on a vacation.
Stayed 1 night in Nov 2023
Response from The Harbor Club Management Team on 10 Dec 2023
Dear Charles,Thank you for choosing The Harbor Club Curio Collection by Hilton for your most recent stay and for taking the time out to give us your feedback. We value all our guests' feedback as this is what helps us in improving our product and services. Please accept our sincere apology for the service inconsistencies experienced. I can assure you that all your concerns raised will be addressed with the different departments with every intention to improve on our overall product and service. We do hope we get another opportunity to host you on our beautiful island of St. Lucia and at The Harbor Club.

2/10 Terrible

Barbara

Travelled with partner
Disliked: Property conditions & facilities
Well first of all i tried to change my stay for the following weekend, i couldn't Upon arriving the key for the room wasn't functioning, everytime we step out we have to check at the desk for someone to let us in and had to wait for them to come. Main shower head wasn't working properly We went numerous times to ask for a another room but never gotten one. We were very stress out and disappointing because we came to my step dad's funeral and needed a couple of days to get ourselves together. This wasn't our first visit at the resort. We wasn't happy. Very disappointing
Stayed 2 nights in Nov 2023

10/10 Excellent

Thamantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay… looking forward to my stay next year. Fantastic hotel!
Stayed 3 nights in Nov 2023
Response from Shobana. on 21 Nov 2023
Thank you for choosing the harbor club Curio collection by Hilton. It was an honor having you with us. And looking forward to having you again.

8/10 Good

ZAMOKUHLE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool, breakfast walking distance to the shopping mall, marina and beach
Stayed 1 night in Nov 2023
Response from Shobana. on 21 Nov 2023
Thank you for choosing the harbor club Curio collection by Hilton. It was an honor having you with us. And looking forward to having you again. The pool is amazing.

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, hot room.
Staff were all helpful and friendly. Overall atmosphere rather bland and corporate. AC did not work at night and room got very hot (26 degrees).
Stayed 1 night in Oct 2023
Response from Shobana. on 29 Oct 2023
Pleasant good morning Mr. Gregory, on behalf of your management and team we would like to Thank you for choosing the harbor club, Curio Collection by Hilton as your vacation destination. Thank you for the feedback about our AC issues. looking forward to having you with us again. please do have wonderful day.

10/10 Excellent

Nikeisha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that I was earlier than planned for my arrival and my room was ready for me. Staff at the desk was also friendly and pleasant.
Stayed 3 nights in Oct 2023
Response from Shobana. on 29 Oct 2023
Pleasant good morning Ms. Nikeisha on behalf of your management and team we would like to Thank you for choosing the harbor club, Curio Collection by Hilton as your vacation destination. on behalf of your front desk team thank so much. looking forward to having you with us again.

10/10 Excellent

Garie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT CUSTOMER SERVICE
Stayed 1 night in Oct 2023
Response from Shobana. on 26 Oct 2023
Pleasant good morning. On behalf of our management and team at the harbor club St. Lucia, Curio Collection by Hilton. We would like to take this opportunity to thank you. for choosing our beautiful property to be your memorable vacation destination spot. wishing you an amazing day and hope you have you with us again soon.

10/10 Excellent

Trevis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very cordial and helpful. A great place surrounded by lots of activities and shopping options.
Stayed 3 nights in Oct 2023
Response from The Harbor Club Management Team on 4 Dec 2023
Dear Trevisthanks for your review. We are delighted that you had an enjoyable stay with us. We are looking forward to welcoming you back soon.

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, property conditions & facilities
The view was very nice and scenic, we saw the sunset and a couple of sunrise. The employees accommodate which made us felt at home. The meals were very tasteful.
Stayed 13 nights in Sep 2023

10/10 Excellent

Esther

Stayed 2 nights in Sep 2023

10/10 Excellent

Jowkarran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing the staff was most friendly and helpful
Stayed 2 nights in Sep 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall layout of the property was amazing.
Stayed 4 nights in Sep 2023

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Aklie

Stayed 3 nights in Sep 2023

10/10 Excellent

Andrew

Stayed 5 nights in Sep 2023

8/10 Good

Valencia

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
3 days at the Harbor Club
Checking in was very welcoming, but we were not informed of any food options but given written details on the facilities of the hotel and we had an introduction to the room, which was very pleasant, once in the room i noticed things looked a tired i.e the chair on the balcony had a large rip on the seat, the balcony tiles were cracked, the tiles in the shower a few were chipped not great for the money we paid, the pool area and pool were great for the little one and food and drinks service was very good, we had breakfast and dinner inroom service, which was very good. On checking in we paid for our 3 days stay, on checkout we were only to pay for extras ordered , which we paid for and they also charged us again for the 3 days stay, it took 3 phone calls and several emails with bank statements and the refund was issued after 5 days! Not good customer service, no offer of compensation for the inconvenience!
Stayed 3 nights in Aug 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 2 nights in Aug 2023

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
W
Stayed 1 night in Aug 2023

2/10 Terrible

Wilhemina

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Staff is slow to respond My room wasn’t clean well when I checked in No Food or drinks after 930pm No food around (as a guest I was expecting to go out and find food without help) So much more
Stayed 5 nights in Aug 2023
Response from Martina Roth, Hotel Manager on 14 Aug 2023
Dear WilheminaWe sincerely regret that your experience at our resort was not satisfactory. We would love to hear more and would appreciate if we can reach out to you directly.Your feedback is of great value as it assist us with improving our services and offerings. Please contact me at martina.roth@theharborclub.com I will be happy to discuss further.Kind regards

8/10 Good

RAWLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Martina Roth, Hotel Manager on 14 Aug 2023
Good day RAWLEWe are delighted you enjoyed your stay with us and hope to welcome you again soon at our beautiful resort.Kind regards

10/10 Excellent

Shivonne

Stayed 4 nights in Jul 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will return
Excellent accommodations definitely a place to stay
Stayed 5 nights in Jul 2023
Response from Martina Roth, Hotel Manager on 14 Aug 2023
Dear JacquelineThank you for your wonderful comments. We are delighted you had an excellent stay with us and we are looking forward to welcoming you soon again.Kind regards