Zhangjiajie Hotel Guide - Guanyin Cave Scenic Resort hotels in Zhangjiajie, China.

"Amazing stay… very peaceful. Come here for zen and helpful staff."

"Owners are very friendly and su"

"Didn’t realized the front desk staff is not 24/7. Checking out wasn’t done properly at 6am, no instructions where to leave the keycard and no notification of the final bill. Also, if misplaced or lost one of the room keycards, it cannot be replaced and not sure the reason behind it."

"The complimentary breakfast was excellent, offering a wide variety of options. The hotel is conveniently located just a 15-minute walk from the East Gate entrance of Zhangjiajie National Forest Park. The staff provided good service, and the room was clean and well-maintained. I used the washer and dryer to clean my clothes."

"The rooms were clean and the staff were particularly helpful, they know the area so well that they can almost act like tourist guides, providing all the pertinent information as well as how long it takes to travel to each attraction. The location is great with many dining choices nearby, all within walking distance and especially delicious were the local food."

"This place exceeded our expectations. I was skeptical because it had so few reviews but we are so glad we stayed here. Staff is extremely attentive, going above and beyond. Rooms are really nice, high tech and great picture window looking onto the river. They provided free transport to/from the airport, umbrellas and rain jackets if needed and free beer/bottled water. Breakfast was also included. The location is also really good for access to the national park and downtown. Rarely am I impressed by a hotel but I cant say enough about the staff, room and service. Definitely worth the money and highly recommend it. Id give 6 stars based on how well everyone treated us."

"The most friendly and helpful staff I’ve met in a hotel. The location is excellent and the maintenance of the facilities is impeccable. Thumbs up! 👍👍"

"First our room was dirty, carpet, and found food remainings on the floor. Carpet was just dirty and the room smell just dirty. We requested to be changed to another room and they requested to upgraded. We did upgrade for $200. More. The food was not what we expected. Just very plain and simple. Did not have hot tea option. We have been to other hotels in Beijing, Xi’an and Shanghai and they absolutely offered much better services. I will not recommend this hotel at all. We will come back to Zhangjiajie, but will stay at a different hotel for sure. For what ever a customer pay, the least we all deserve is a CLEAN ROOM. I hope business owners do take into consideration customers’ reviews. At the end of the day it is up to us to keep your business running. "

"Everything was good. The breakfast was excellent. Our room was spotless and clean. The reception guy was very polite and helpful."