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"Amazing customer service "

"The hotel was very nice and clean, close to everything in Antigua. Lots of restaurants and shops walking distance. The staff were really nice, they went above and beyond to make sure we had a great stay. "

"Uno de los mejores hoteles para quedarse en la ciudad. Vale la pena agregar el desayuno buffet. Todo el personal muy amable. "

"Great place to relax - felt very luxurious and comfortable. The staff were always available and helpful, the pool and food were excellent, and the room was beautiful, spacious, and clean. The pool are is gorgeous and made it all feel like a resort, with the advantages of Antigua nearby (but without a lot of noise). The macaws were an added delight- check out their 70 year history - my partner saw the same ones there as a child! As an environmentalist, I would have liked more information around their eco-friendly efforts, but I never saw a plastic bottle or straw (they use paper straws)."

"Very well, organized and smooth check-in very courteous staff"

"Very nice hotel. Very safe and clean! Staff is very friendly and helpful. The restaurant was delicious. Will definitely stay here on our next trip to Pana..."

"The property was really nice. The pool areas were well kept and the staff was all super friendly. I was able to check in and leave my bag, use the showers and hang out before my room was ready, which was very nice of them. The breakfast was plentiful and yummy. All around, great experience! "

"I traveled alone with my 3 kids and the staff were very kind. My room was on the second floor and they offered to change it to first floor after seeing I was traveling alone and with luggage. We were too tired to wait the 30 minutes so we took our original room. They were able to help us bring up our luggage to our room. I would definitely recommend this place and I will be staying here again. "

"Everything was great"