CitizenM Hotels hotels in Haarlem, North Holland

"Room is too small, room control is not very coveinent."

"Restaurant menu pricing could be more flexible. Wound up in bar and was perfect."

"Very easy check in, nice clean hotel and a comfy room. Thank you."

"We got an upgrade to Junior suite facing the canal. Room and bathroom is spacious. View was very good. Staff are incredibly helpful and professional. I highly recommended this hotel. Walkable, convenient and safe. "

"Location is perfect. Staff excellent. Breakfast was OK. Bath tub too tall, hard to use for older people. Hotel is outdated, not sound proof."

"Wi fi weak, bartender at Vic’s was dismissive, took twenty minutes to make a drink, and if you could catch his eye it would take at least twenty more minutes for an order! The bartender needs help. Also expecting a tip after all of this is insulting. If it where me, I would eliminate the bar stools because he was so busy talking to the guest at the bar, and ignoring the seated guest."

"The bedroom we were given was the smallest hotel bedroom I have ever paid for but it was clean. The hotel is pet friendly but you couldn’t swing a cat!! The shower overflowed onto the floor causing us to use all the towels to mop it up. The towels were clean but very old with holes in it. We needed extra pillows due to how the bed was set into the cupboard / wardrobe behind the bed. Didn’t like the breakfast. However, I did like the reception/lounge areas and rooftop bar. Hotel is located about an 25/30 minute drive away from the city centre. On the hold I was disappointed due to the cost of the hotel which was definitely not value for the money we paid."

"The staff was amazing "

"The room was small but comfortable. There was some talking out in the hallway in the early hours but not prolonged. I guess whomever was responsible felt a bit guilty because there was a bottle of Amstel outside our door in the morning. Staff was great and the breakfast was very good, not like many “continental“ breakfasts we suffer through in Canadian hotels."