Family Room
Check availability

Reviews of Thanh Cong 2 Hotel

3 out of 5
Thanh Cong 2 Hotel
No. 1, Ngang Nui Ngoc Street, Cat Ba Town, Hai Phong

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 31 reviews" "
Rating 8 - Good. 9 out of 31 reviews" "
Rating 6 - Okay. 7 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 3 out of 31 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think I stayed over a week at this place. Great place for the price. One of the best place I stayed in Vietnam.
Stayed 3 nights in Jan 2019

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax.
Nothing but good things about this place. Free upgrades when available. Employees are helpful and accommodating. Maids checked with you if you needed anything everyday. Location was perfect. Not too far from bars and restaurants and yet it was quiet during nights. I ended up extending my stay twice. After five months of traveling in Asia I needed a break and this was a perfect place.
Stayed 2 nights in Jan 2019

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.!
When I came here to check in they offered a free upgrade. There was original thanh Cong hotel only few feets away from thanh Cong 2 hotel. It must have been a off season for them because the room they had offered was incredible for the price I was paying. Everything was super clean very well maintained. It was in the middle of everywhere. Plenty of restaurants and bars around. One of the best hotels I have seen in Vietnam for the price.
Stayed 1 night in Jan 2019

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Switched to Thanh Cong one which appears to be newer and nicer.
Stayed 1 night in Dec 2018

8/10 Good

E, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They offered us free upgrade to Thanh Cong nearby. Thanh Cong is very comfortable, large space, new equipped, good location and service. Breakfast is normal. We like Thanh Cong and will stay again. Only the guests on our floor are quite loud even it was midnight, it disturbed our sleeping
Stayed 1 night in Dec 2018

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanh Cong 2 to Thanh Cong 1
We went to check in at the hotel only to find no staff there and a lady across the street telling us to go to Thanh Cong 1. After finding check in we had been upgraded to a newly renovated room which was lovely. The staff couldn’t do enough to help us and organised an extra night easily. We had a great breakfast included and we were well located in regards to all the local places to eat, get a massage and organise tours. I would highly recommend staying at Thanh Cong, however am not entirely sure of the current state of Thanh Cong 2! However with the same company I expect the customer service to be just as good.
Stayed 1 night in Nov 2018
Response from Ms. Hanh on 14 Nov 2018
Thanks for your review! See you again <3

8/10 Good

Staci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a great place to expericne Hanoi for the first time. The location is great and the staff is beyond friendly and helpful.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay again.
I would stay again :) good area decent room, and cheap.
Response from Ngoc Mai on 3 Apr 2018
Thank you for staying with us. We appreciate your review!

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a great place to stay
I was very happy, especially with the price I paid, very cheap. Nice rooms, quiet, elevator and extremely close to the jetty. Lots of shops and restaurants very close by. The room was spacious with nice toiletries and a small fridge. My view was of the harbour over the market, so if you can get the front of the hotel, ask for it. No complaints at all.
Response from Ngoc Mai on 31 Mar 2018
Thank you for staying with us!

6/10 Okay

Jayden

Liked: Cleanliness, staff & service
Stayed in an Ocean-view triple room. The room was relatively clean and spacious. Beds were comfortable too. Staffs - Mai and Dang - were helpful, patient and friendly. The overall experience of the stay would have been good if not for the non-existent wifi and faulty water supply. During my three nights of stay there, there was no usable wifi signal available and the persistent problem with the cold water supply in the toilet made washing and showering impossible (water was steaming hot in the absence of cold water mixing). This caused great inconvenience and frustration to me as a guest as I had to constantly call on the hotel staff (in the midst of showering at times) to fix the persistent water supply problem. Wifi issue remained unfixed on the day of my check-out. I have to give credit to the staffs though for trying hard to solve the problem as best as they can and I believe they were frustrated with those problems themselves as well which they had little control over with. I hope that the hotel management could resolve those mentioned issues in a sustainable manner (upgrade and fix the wireless network and water supply infrastructure).
Stayed 3 nights in Mar 2018
Response from Ngọc Mai on 18 Mar 2018
Thank you for Staying with us and your review.

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Location was convenient and close to restaurants and the main street. The quality of the room was about what you would expect in that price range, including shower without defined space separate from sink and toilet., but the bracket that is supposed to hold the only shower head coil was broken off necessitating us having to hold it to wash which iwas inconvenient and could have been resolved iwith an inexpensive replacement piece. Hotel staff were very helpful in arranging transportation to Hanoi. Vietnamese soup was provided for breakfast by woman from nearby restaurant. No other choices were offered. Soup was good.
Stayed 1 night in Feb 2018
Response from Ngọc Mai on 13 Mar 2018
Thank you for staying with us!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Value for money
Great service and good breakfast!
Stayed 5 nights in Dec 2017
Response from Hana on 12 Jan 2018
Thanks your nice feedback <3 <3

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding quality rooms, service, location
Receptionist speaks English very well and was extremely responsive. Since we didn't have a Vietnamese phone to contact her after her shift ended, she offered to be available on Facebook messenger - always responded to our questions within seconds (I was so impressed) and when we had an issue with our room she dealt with it immediately, even returned to the hotel within minutes to sort it out. Clean room, hot water, good breakfast, perfect location - can't ask for anything more.
Stayed 1 night in Dec 2017
Response from Thảo Sôcôla (chocolate) on 5 Jan 2018
Thank you so much for everything. Wish you all the best in your life. If one day you come Vietnam again, please dont forget that you have me.

6/10 Okay

Peter

Budget - Good Value
It's a budget hotel and you get what you pay for, so for me, it was good value. It's close to the water front, 3 min walk, OASIS bar seems to be the place for evening fun, its a small place, so everything is in easy reach
Stayed 4 nights in Dec 2017
Response from Hana on 12 Jan 2018
Thanks your nice feedback and see you soon ^^

10/10 Excellent

solby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baru dan bersih
Hotel baru renovasi, semua baru, cuma sarapan pagi tidak enak
Stayed 2 nights in Feb 2019

8/10 Good

Kah Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

HSINHUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

JONGSE, 서울

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
영업하지 않는 호텔..그리고 엄청난 고통
우선..이호텔 영업하지 않아요 어렵게 주변 상인의 도움받아 전화걸었음..20분후 나타남.. 걸어서 따라간 호텔도.체크인이 안됨..기다리라고함..30분뒤 다른 직원 나타나서 따라오라함..또 짐 들고 따라갔음..ㅜㅜ 겨우 체크인 ..온수 티브이 냉장고 고장..낼 고친다고 함..담날..1시간 고치더니..방 옮기라구 함..모든짐을 다시 싸서 내가 직접 들고 옮겨주었음..정신없이 움직이다 보니 체크아웃시 키 분실 통보했더니 ..친절하게도 30만동 달라고함..너희들이 방옮기라고 해서 정신없었다..해도 안된다고 함..우수한 당호텔 정책이라고 함..결국 주고 사옴.. 카운터에 사람 거의 없음..부르고 소리쳐 불러야 나타남 다시는 안갑니다..이놈의 호텔 ..호텔스닷컴에 환불 요청할 예정입니다 이상 2일동안 불편했던 후기입니다
Stayed 2 nights in Dec 2018

2/10 Terrible

Olivia

Disliked: Staff & service, property conditions & facilities, room comfort
Inte Bästa
Vet inte riktigt vad som hände men dom sa till oss att vi var tvungna att stanna i samma hotell fast nummer 3, vilket är inte bra, receptionen pratar inte engelska glömde att boka våran buss, sängarna är stenhårda och dom ville städa rummet vid 8, frukosten vara till 8:30 eller 9 och du måste välja frukost dagen innan vilket kan vara ok. Jag skulle inte stanna här igen tyvärr men det var nummer 3 så om dom vill flytta er dig vägra!
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They had some problem with reception, so changed the room to Tancong hotel 1. it was much better hotel
Stayed 2 nights in Nov 2018

6/10 Okay

Ditte

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2018
Response from Ms. hana on 2 Dec 2018
Thanks for your feedback!

10/10 Excellent

CHOONYOUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
침대가 딱딱한거 외엔 불만없음
Stayed 2 nights in Oct 2018
Response from Ms. Hanh on 14 Nov 2018
Thanks for your review! See you again

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viele andere Optionen in der Nähe
Personal macht Fotos vom Pass, will das man früher ausheckt als gebucht, last Zimmerschlüssel unbeaufsichtigt rumliegen und spricht kein Englisch. Frühstück von 6 bis 8. Werde hier nicht erneut buchen
Stayed 2 nights in Sep 2018
Response from Ms. Hana on 12 Nov 2018
Thanks so much!

4/10 Poor

MISO, 서울

Disliked: Room comfort
저렴한 이유가 있었다..
가격 좋고 룸 컨디션도 좋음 그러나 바로 옆 건물이 클럽임 방음 전혀 안됨
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
저렴한 가격에 묵을수 있는 위치 좋은 호텔. 호텔스닷컴의 주소가 잘못되어있는건지 위치와 달라서 찾아가는데 좀 힘들었지만 착한가격이라서 좋았음
Response from Ngọc Mai on 4 May 2018
Thank you for staying with us!

8/10 Good

Thi Ngoc Trang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jérémie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité prix
Un rapport qualité prix imbattable au cœur de la ville de Catba. Privilégiez ce type d’hôtel familial au cœur de la ville plutôt que les établissements sans âme éloignés. La gérante est d’une gentillesse formidable, ce genre de personne embellit forcément un peu plus votre voyage. Donc n’hesitez pas à réserver à Thanh Cong 2.
Response from Ngọc Mai on 9 Apr 2018
Thank you for staying with us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Nice room. The neighboring club is really annoying though.
Response from Ngoc Mai on 31 Mar 2018
Thank you for staying with us!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2018

8/10 Good

abc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安価だけど豪華
Expediaの地図が間違っていたので行き着くのに少し時間がかかった。これは要修正。700円程度で3月に宿泊したが値段の割にとても立派だった。掃除もよくされている。お湯は出たり出なかったりだったが値段からしてそんなものだろう。不備があれば部屋を変えますというフロント対応方針でホットシャワーの出る部屋に変更してもらいました。総じて良し。立地も申し分なし。
Stayed 1 night in Mar 2018
Response from Ngọc Mai on 13 Mar 2018
Thank you for staying with us!

6/10 Okay

Jakub

Cena/kvalita
Hotel cena kvalita v pořádku, až na každodenní velký hluk z ulice.
Stayed 1 night in Jan 2018
Response from Ms. Mai on 2 Feb 2018
Thanks so much! See you again