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"Saiko was a fantastic host and owner of the property! The room was clean, easily warmed in the cold winter weather and daily simple western breakfast was great. Ly, one of her live in staff, was very useful too for us to use as a local driver. Saiko was very helpful with food recommendations and helping us call various venues or snow gear hire. We were a large group of 7 and had booked up most of the top floor. The vibe in the Inn was very communal downstairs for meals or watching TV!"

"This hotel has terrific staff, lovely breakfasts, and is beautiful to be in with all the natural wood decor, comfortable furniture and beds with lovely linens. The location is perfect for walking to many great restaurants, the local bus stop and liquor store. They also have a great ski storage room and private shuttle to three ski resorts. "

"Great Staff and great location. "

"Amazing stay. Old hotel but very cozy. Breakfast was average- they had lot of variety though. For the price, it was ok. We were 4 staying in one room and didn't really feel that it was too congested. Lounge is extremely cozy after a day on mountains. They have a dry room which is great use for skiers. Onsen is awesome especially the one outside. We were using it every day. Must try dinner buffet especially because it comes with unlimited drinks, food was ok. But worth the price, i think. Staff are super friendly and accommodating. Location couldn't be better- you can literally ski in ski out- although we did get a bit lost on the slopes trying to find the lifts closer to the hotel. That was mainly because we started skiing from gondola area which is only 5 mins walk away- just because we had to buy the tickets on day 1. Woody's rental shop is also very close by so it became very convenient with rentals and stuff. Just be very careful while driving your car out of the car park in snow as it was very slippery on the end of carpark before you hit the main road."

"The staffs are amazing!!! The dinner which hotel guests can only have is also exceptional."

"Staff was very nice and very helpful. We arranged pick up and drop of from transportation hubs through them"

"Staff were very kind and helpful "

"Clean, very comfortable, good breakfast buffet, and hospitality of all staff "

"The breakfast was wonderful. Something for everyone. Also the daily outdoor winter lunch was very good too. One night we had the Chef’s dinner and it really was excellent. No point arriving before your room is ready because there is literally nothing to do, even though the room may be ready, you can’t have it till 3pm. "