Kinasa Hotels

"Yes very helpful and excellent location"

"Staff were very helpful and buffet was well managed though very busy at times. The onsen was of good size . Beautiful views. "

"Clean room…great staff"

"I loved the onsite Onsen and style of traditional Japanese hotel rooms. The staff was very nice and helpful! Amenities were great! Beautiful hotel room view! The only downside is that the hotel is located on the outskirts of Nagano, so plan ahead as it’s not easy to reach via walking. Shuttle buses are readily available however to help get around."

"Spotless room, super friendly staff, amazing location. Will definitely visit again. "

"Simply Amazing!"

"Yes room was comfortable "

"Kaji, front desk manager was amazing & so helpful -accommodations & meals were wonderful, buses were convenient , about 45 min each way to & from the ski areas"

"Great hotel. Perfect location. Enormous rooms! Take advantage of the bicycle rental and tour the city, you won't regret it."

"Staff were terrific, helped us with all our needs"

"Nice"

"Fantastic stay"

"Such a great and relaxing stay. The perfect place to return after a long day skiing. The Private tub on the balcony was fantastic. "

"Great location and recommend."

"Great place to stay and super accommodating with everything!! They offer free shuttles and it was so easy to ski nearby resorts "

"New hotel, comfortable rooms and good service with shuttle bus"

"Wonderful stay. Staff was amazing, they helped transport our ski bags, they picked us up from the Hakuba train station and at the end of our stay dropped us off again. Highly recommend and would stay again. "

"Good place to stay."

"Although the property is not exactly updated, it was incredibly clean and the staff were so friendly and helpful. It’s located right in front of the beginners lift and was close proximity to the ski school and shuttle pick up. I would definitely stay here again in the future. "