Hakone Hotel Guide - Hakuundo Chaen hotels in Hakone, Japan.

"The hotel is beautiful, and the staff were amazing and customer focused. Really liked our first time using a public bath. Also, like the complementary ice cream. "

"It’s a short stay and everything was very nice !"

"Rustic authentic experience "

"Family of four stayed a regular room with very comfortable floor mats. Everything from the staff to the cleanliness and attention to detail was amazing. We really enjoyed the onsen experience including the provided yakats. Easy walk from the train station or a very inexpensive cab. We opted for the half board and that was amazing 7 course Japanese mess worth every yen! We were sad to leave."

"部屋もきれいに整理整頓されていて、スタッフの対応も良かった"

"I enjoyed the stay like never before! "

"tranquil setting walkable to art museums, lovely indoor/outdoor onsen, outstanding food, kind staff"

"Overall, a lovely experience!"

"Beautiful rooms, clean and well equipped. Will recommend it! Just as few notes if this is your first time in this area: Difficult to use the appliances as they are in Japanese, even though they provide a QR code with instructions we couldn’t use it. There are no dining options nearby and no restaurant at the hotel. Check-in is virtual and they are strict with the 3 pm check-in. Difficult to find or request taxis. "