Hayes Hotel Guide - Hotels with WiFi in Hayes, London

"Such a great hotel. Fabulous staff, special mention to Muriel who on arrival made us feel so welcome. Alongside her local knowledge that really made our stay! Great location. "

"Very nice stay"

"Great location "

"Hotel was good enough for a night. Beds comfy, clean, etc. Lobby was very nice but the rest of the hotel is looking old ( carpets stained, dated) all in all its an alright hotel. Staff was very nice. Up graded my room without asking which was a pleasent surprise. When traveling note tho that although a shuttle does come to the hotel ( not with the hotel itself) its note included as expedia add makes it seem. Maybe i read it wrong but all hotels that offer shuttle in my area of canada are included when you book an airport hotel In summary my review is its an ok place to stay. "

"The hotel is in a great location. Definitely pay for the park view rooms as it is beautiful and the view the other way overlooks a roof top in disrepair. Breakfast was very good. Easy walk to the underground station as most touristy spots are a few stops away. Kensington High Street has a lot of options for food and is clean. Front desk staff very helpful and pleasant. I recommend staying here is you want to stay in the Kensington area."

"The staff and main floor were excellent. The room left a lot to be desired. Stained floors and a broken sink greeted us. The bed was fine and it was mostly quiet. Disappointed in the room quality but the rest is fine. "

"What a disappointing hotel. When I booked on hotels.com it looked a rather nice property and when I got there it was a 1970s building with the matching interior that's dated. The room has damaged/ worn furniture and the bathroom was very dirty. Also the hotel stairways stank of blocked toilets . The breakfast was not as described or shown.. sausages not nice and the no hash browns and not enough cereals for children. Staff don't know how to clean and if they are investing in a refit program they need to train the staff to clean properly. "

"Evening staff not giving greetings And bathroom not checked Wash besan full choked when we use In bath tub no any soap liquid bottle.. So please check every thing… Thank you"

"The room was clean and spacious. The only improvement would have been a kettle to make a hot drink. "