Hengoed Holidays

Hotel from the outside looks very dated and shabby. Staff helpful and Room was clean and looked like the pictures, the £10 parking fee that was a surprise. Location is not very central so a taxi into Cardiff will cost approx £15 to £20 pounds each way just something to bare in mind

The room was very disappointing, the sheets were clean but the bathroom hadn’t been cleaned properly and the toilet seat was still dirty. The property itself was in disrepair and needed a full facelift. The main issue was how we were told the room was not longer available due to overbooking (Metallica concert) and then being emailed to say we had got a room followed by a phone call to say we hadn’t. We turned up not knowing whether we had or not (there were multiple other customers there doing the same thing) but we got told we had one of the staff’s rooms instead of our original booking. Not sure if this contributed to the poor cleanliness but either way we would not recommend. Only good point was the location to the stadium.

Booked a 3 bed room for an overnight stay for a concert in Blackweir Fields. We could park right under the hotel, so a good start. The room was very spacious with air con, tea & coffee facilities and very comfortable beds. Both a shower & a bath in the bathroom. The hotel is ideally located to walk to & from Blackweir Fields, and also to the city centre. We opted for breakfast as well, which was very good, with a full selection for all tastes & diets. Overall a very pleasant stay and we will certainly use this hotel again for any future visits to Cardiff.

The room had fantastic air con. Comfy bed and great location.

We booked this hotel for the onsite parking they advertised and because all hotels were fully booked due to the concert at Blackweir Fields. It was very expensive for the one night. Finding the hotel was a challenge as they don’t have much signage. The “free parking onsite” is non existent, is going under construction and we were not notified. We parked in a public garage a block away at $30 pounds for 24 hours. The hotel is very basic and not under operating conditions. The front desk lady told us new owners purchased the hotel a month ago. It should be renovated first and then reopened. We stayed during the heat wave and it was unbearable with only a fan and A/C condensing unit which the employees were kind enough to provide us with ice for. We were able to fall asleep just because we were so tired after the concert. It was the worst experience we had anywhere we have stayed.