Henlow Hotels

"Yes"

"Hhhh"

"The hotel has a great location and overall offers a pleasant stay. However, the non-refundable cancellation policy is quite restrictive. Additionally, while some staff members are warm and friendly, others could be more welcoming and approachable, as their lack of hospitality and warmth was noticeable at times."

"The new lady of breakfast (still being trained) was fantastic! Polite, engaging and a credit to the hotel. "

"Parking easy, the rest just meh, average at best, quilts to small, ripped, decor dated , sofa in room minging, felt like since reopening it wasn’t refreshed"

"We were met by very friendly staff and made our way to our room. It was well proportioned and fine for one night, but a bit snug for a family of four for any longer. Unfortunately there was an overwhelming smell of drains in the bathroom, but we arrived late at night and were just keen to get to bed so didn’t request another room etc. Only when getting in to the sofa bed did we realise it had only one single sized duvet for two people to share. Again, it was late and we didn’t contact reception for another. The breakfast was great - good choice and beautifully fresh. Friendly staff of breakfast duty, though we did end up with rather a lot of dishes piled up and would have appreciated them cleared away as we were finished with them. The swimming pool was fine - we had a quick swim and it put in the morning before heading off. The area does seem really tired, in need of proper repairs and a general freshen up. Overall, I would return."

"It’s good value for what it is; rooms are basic and clean. Perfectly comfortable for a good night’s sleep. Plenty of parking spaces. £22 for evening buffet which is not amazing, but not bad either. A decent gym, nice size swimming pool, jacuzzi and sauna are available and included in the price. Overall I’d stay here again."

"We got moved room at midnight, and had to move all of our belongings because the power in our room wasn't working, which was an issue the desk knew about when they gave us the room. Then, when I attempted to get a refund on the room for the night, we were offered free breakfast, but the lady on the desk was desperate to haggle down the number of days we got it for. Just felt very cheap and really made us not enjoy the stay."

"Nice room and amenities. Good varied breakfast options "