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Kastro Hotel
3.0 star property

Comfortable hotel with spa services and 24-hour front desk

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Kastro Hotel

Photo gallery for Kastro Hotel

Terrace/patio
In-room safe, desk, soundproofing, iron/ironing board
Standard Triple Room
Breakfast area
Reception

Overview of Kastro Hotel

Reviews
8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Theotokopoulou 22, Heraklion, Crete Island, 71202
  • Popular LocationHeraklion Loggia3 min walk
  • Popular LocationHeraklion Archaeological Museum7 min walk
  • Popular LocationHeraklion Port16 min walk
  • AirportHeraklion (HER-Nikos Kazantzakis)4 min drive
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Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Electric kettle
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Electric kettle
Cable/satellite channels
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

In-room safe, desk, soundproofing, iron/ironing board

Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Electric kettle
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Heraklion

Kastro Hotel is located in Heraklion. Historical Museum of Crete and Natural History Museum of Crete are cultural highlights, and some of the area's attractions include Watercity Waterpark and Dinosauria Park. Looking to enjoy an event or a game while in town? See what's happening at Freedom National Stadium or Theodoros Vardinogiannis Stadium.
Visit our Heraklion travel guideOpens in a new window

What's nearby

  • Heraklion Loggia - 3 min walk
  • Historical Museum of Crete - 3 min walk
  • Heraklion Archaeological Museum - 7 min walk
  • Koules Fortress - 7 min walk
  • Heraklion Port - 16 min walk

Getting around

  • Nikos Kazantzakis Airport (HER) - 5 min drive

Restaurants

  • Swing Thing - 2 min walk
  • Indigo Cafe - 2 min walk
  • Coffee Walk - 2 min walk
  • Central Park - 3 min walk
  • Petousis - 1 min walk

About this property

Kastro Hotel

Hotel near Heraklion Port
Heraklion Archaeological Museum is located near Kastro Hotel, which provides a terrace, a coffee shop/cafe, and a library. Treat yourself to a massage or other spa services. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Additional perks include:
  • Express check-out, express check-in and luggage storage
  • Tour/ticket information, a front desk safe and 1 meeting room
  • Multilingual staff, a 24-hour front desk and a vending machine
  • Guest reviews speak well of the helpful staff
Room features
All guest rooms at Kastro Hotel feature comforts, such as laptop-compatible safes and air conditioning, in addition to amenities, such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with cable channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 8 per day); discounts available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Lift

More

  • 5 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Contactless check-in and check-out are available
Express check-in available

Check-out

Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 8 per day (98 ft away)
  • In-room safe fee: EUR 5 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Kastro
Kastro Heraklion
Kastro Hotel
Kastro Hotel Heraklion
Kastro Hotel Crete/Heraklion
Kastro Hotel Hotel
Kastro Hotel Heraklion
Kastro Hotel Hotel Heraklion

Frequently asked questions

Is Kastro Hotel pet-friendly?

No, pets are not allowed at this property.

Kastro Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 274 out of 559 reviews" "
Rating 8 - Good. 224 out of 559 reviews" "
Rating 6 - Okay. 49 out of 559 reviews" "
Rating 4 - Poor. 7 out of 559 reviews" "
Rating 2 - Terrible. 5 out of 559 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

paul

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful stay
Stayed 3 nights in Nov 2023

10/10 Excellent

Firdaus F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Great and very helpful staff, particularly the cleaning person on the floor. Also very good breakfast.
Stayed 2 nights in Oct 2023

6/10 Okay

Susan

Liked: Staff & service
Why no reading lights by the bed - only that horrible overhead light? Does no one need a bedside light anymore? Also, having the property call a taxi for you is a rip-off. I was charged 10 euro for what was a 4 euro trip the day before. Do they have some kind of deal going? A total rip off. Staff was nice, but with the negatives, I wouldn't stay there again.
Stayed 1 night in Sep 2023

10/10 Excellent

Judah

Stayed 1 night in Aug 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern boutique
Lovely, friendly hotel 100yds from the centre of the city. Breakfast was lovely but a little limited as I can’t eat dairy. Very modern rooms with very good Wi-Fi, safe at an extra charge and a sun terrace on the roof.
Stayed 3 nights in Jul 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

PETER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well placed location within easy walking distance of all necessary facilities. Extensive breakfast choice buffet format. Extremely helpful staff.
Stayed 6 nights in Jun 2023

4/10 Poor

rebekah

Travelled with partner
Liked: Cleanliness, staff & service
Smelt like smoke and the carpets didn’t feel clean. staff was nice though
Stayed 1 night in Jun 2023