Los Angeles Hotel Guide - Heritage Square hotels in Los Angeles, United States of America.

"Staff was great!"

"We didn’t receive any housekeeping service during our stay. When we approached the front desk to inquire about the absence of someone to replace our towels, we were informed that we must provide a 24-hour notice for them to clean our rooms. This information was not communicated during our check-in process, which would have been helpful to know beforehand. "

"In the first room I was assigned, the shower was clogged and started filling up with water the first time I turned it on. And the room's door didn't actually lock - you could just push it open. It looked like it had been pried open previously. I asked for a change, and the staff quickly and kindly gave me a new room. The new room smelled terrible, but at least the shower drained and the door locked!"

"No breakfast "

"The room was very clean and the view was excellent. Would definitely stay again."

"Valet guys were very nice, so was the woman who I checked out with. The room had a funny smell and everything in the hotel seemed pretty basic and nothing special. Surprisingly wasn’t too noisy for being in DTLA but there were a few homeless outside and rummaging through the garbage. Just a step up from a Motel 6 with a better location. Breakfast sucked and portions were small, wasn’t worth the money even with my 20% off discount. Probably wouldn’t go back."

"Breakfast was decent "

"Breakfast is expensive. We found Cherry Pick on Hill Street to be a better option, about 1/2 mile away. There are lots of Asian restaurants, walk out the restaurant to the street and go right. Staff were nice. Room was ok."

"The toilet clogged right away and we had to fix it."