Auckland Hotel Guide - Hingaia Stream Esplanade Reserve hotels in Auckland, New Zealand.

"The waitress at dinner was exceptional Pls thank her "

"Very clean. Lovely staff. "

"Clean well-appointed hotel room, 20 minute walk to train to downtown Auckland, 15 minutes drive to airport."

"We never were there. The reservation was for the wrong night. I asked for the 23rd and you made the reservation for the 21st. A horrid mistake as now it seems I cannot be refunded even though it was your mistake. Very disturbing. Rebecca"

"Excellent soundproofed rooms - couldn’t hear traffic or other guests in halls / other rooms."

"Efficient and personable staff. Shuttle service to and from the airport was very good. Restaurant service was excellent and food was surprisingly wonderful. Would definitely stay here again. "

"Ive stayed here before and will likely stay again. It is convenient to the airport and perfect for a layover. It is not that close to Auckland's amenities for longer stays. I did get an upgraded room this time which was way nicer than the standard rooms I've had before. Really nice after 22 hours of flight. A few public transport options near by. My bus ride from the airport was only about ten minutes."

"Staff was super helpful. Wifi good"

" Some of the gym equipment was not working, and the shower curtain was dirty. We also had to go down to reception to ask for dishwashing liquid because there was none in the cabinet. The reception staff member who served us was okay, but the lady behind the counter was very rude. Her attitude was unnecessary and it ruined my happy and peaceful mood at that moment. She kept arguing with me about the drink voucher. She said I only had one voucher, which meant one drink. However, I explained to her that although it was one voucher, it had the number 2 on it, which meant two drinks. The reception staff had also told us that the voucher allowed one drink each. I even told her I could go back and get the reception staff to confirm it. In the end, she gave up and asked what drinks I wanted. At that point, I was extremely frustrated and felt like telling her that if she doesn’t want to serve people or do her job, she should find another job. Very disappointed.. "