Hirogawa Hotels

"Excellent hotel highly recommended Better than most 5⭐️"

"備え付けTVでサブスク利用が出来るのが良かった。"

"It worths the money. The room is very clean and the onsen is "

"The nearest dining place is 30mins drive and there's nothing to eat in the hotel tho there's a restaurant in the hotel but it's not open. We have to clear our own trash. Staff do not speak english.bed is hard and pillow to thin and soft."

"Very nice staff and clean room "

"Friendly staff, nice room, very convenient to train station "

"Very nice staff and great rooms and views"

"I wasn’t expecting multi-course dinners that included sashimi and other top quality ingredients. It was incredible, delicious and filling. Great breakfast buffet too. I was delighted with our stay, my boyfriend wasn’t happy about having to go to the onsen to shower, but he got into the spirit and enjoyed himself."

"Clean and friendly"

"So poor that spend over 20 mins for checkin, staff mixed up my booking. No staff can speck English. Others are nice, clean and breakfast is good."

"一番気になったのは、ウェブサイトや、居室内にある宿泊者向けの案内に書いてあるサービスが受けられなかったことです。 施設側のオーナーいう人にもこの点について説明を求めましたが、私たちが若いからなのか、一方的に記載からは到底想像もできない即席でつくったような理由で断られました。 例えば、ウェブサイトには、施設がある「印南町内への無料送迎はご利用代金にかかわらず随時承っております。その他エリアは、ご利用代金10,000円以上にて片道20kmまで無料送迎。お気軽にご利用いただけます。」とありますが、 オーナーだという男性によると、それは宿泊者ではなく、お酒などを飲んだレストラン利用者へのサービスだとのことでした。 いろいろと事情があるのかもしれませんが、終始軽んじられている印象を受けました。 車なしで訪れ、記載されたサービスを当たり前に利用できると疑っていなかった私たちとはミスマッチの宿泊先でした。"

"親しみやすい夫婦でよかった。柔軟な対応もよい。お客様ファースト。"

"Not enought food for beakfast"

"Room was great, staff were very helpful. Hotel configuration is such that there are a set of about 10 steps that cannot be avoided, even though there is an elevator. That means that luggage has to be hauled up the steps. Staff were very helpful, we arrived in two groups. Second group after the kitchen closed. First guest had to go to Kansai airport to pick up second group. All missed dinner. Hotel was very understanding and did not charge us for that dinner."

"Clean hotel and Friendly staffs"

"Wonderful stay . A must revisit hotel"

"Nice business hotel. "