Hirogawa Hotels

"一番気になったのは、ウェブサイトや、居室内にある宿泊者向けの案内に書いてあるサービスが受けられなかったことです。 施設側のオーナーいう人にもこの点について説明を求めましたが、私たちが若いからなのか、一方的に記載からは到底想像もできない即席でつくったような理由で断られました。 例えば、ウェブサイトには、施設がある「印南町内への無料送迎はご利用代金にかかわらず随時承っております。その他エリアは、ご利用代金10,000円以上にて片道20kmまで無料送迎。お気軽にご利用いただけます。」とありますが、 オーナーだという男性によると、それは宿泊者ではなく、お酒などを飲んだレストラン利用者へのサービスだとのことでした。 いろいろと事情があるのかもしれませんが、終始軽んじられている印象を受けました。 車なしで訪れ、記載されたサービスを当たり前に利用できると疑っていなかった私たちとはミスマッチの宿泊先でした。"

"Friendly staff, nice room, very convenient to train station "

"I wasn’t expecting multi-course dinners that included sashimi and other top quality ingredients. It was incredible, delicious and filling. Great breakfast buffet too. I was delighted with our stay, my boyfriend wasn’t happy about having to go to the onsen to shower, but he got into the spirit and enjoyed himself."

"Nice business hotel. "

"Great place to stay! Doesn’t look like much from outside, but actually, safe, comfortable and quiet."

"Clean, staff friendly and bedrooms a good size."

"room is clean, location is great"

"親しみやすい夫婦でよかった。柔軟な対応もよい。お客様ファースト。"

"Very nice staff and great rooms and views"

"Clean room, nice view, great public bath. Parking is quite convenient, there is a footbridge that connects parking to the hotel via a mall. "

"It worths the money. The room is very clean and the onsen is "

"Great budget hotel for a one night stay before tackling Kumano Kodo walking trail"

"Room was great, staff were very helpful. Hotel configuration is such that there are a set of about 10 steps that cannot be avoided, even though there is an elevator. That means that luggage has to be hauled up the steps. Staff were very helpful, we arrived in two groups. Second group after the kitchen closed. First guest had to go to Kansai airport to pick up second group. All missed dinner. Hotel was very understanding and did not charge us for that dinner."

"Excellent hotel highly recommended Better than most 5⭐️"

"Wonderful stay . A must revisit hotel"

"Excellent assistance from the staff. Great Breakfast."

"房間乾淨衛生，位置也不錯，和歌山車站就3分鐘內，不過因為隔離就是車站，所以睡覺的時候當時還是有噪音的，但問題不算大"

"So poor that spend over 20 mins for checkin, staff mixed up my booking. No staff can speck English. Others are nice, clean and breakfast is good."

"Very good location and nice hotel. I would definitely go again!"

"Not enought food for beakfast"