Hitcham Hotels

"Room was clean and of good quality. Staff were friendly and helpful. Good location for visiting Bury St Edmunds and the surrounding countryside"

"This was our 5th visit to Ufford Park. We are always impressed. The rooms we choose have a balcony overlooking the golf course, are always clean and sufficient for what we need, with comfotable beds and a good shower. The balcony offers extra space during the warmer months. The breakfast offers a variety of food; cereals, rolls croissants, and a good english breakfast buffet. Hot drinks and juices are available. The lunch menu is good, and the diner menu has enough variety to have a different meal each night for several nights. The restaurant has comfortable seating, a good atmosphere, nice lighting and plenty of tables. The staff have always been polite, attentive and friendly. We've never used the golf course, the facilities have an indoor practice range, shop, as well as an 18 hole golf course with many bunkers and plenty of water. The spar facilities are also good. The swimming pool is a decent size, but can get crowded as it's popular, and the jacuzzi is fantastic. The gym is popular with members and visitors, and there are other spa/well-being services avaliable; beauty treatments, massage etc. We did use the thermal spa area once. It was good, but unfortunately at the time, some of it was out of order, and no partial refund was offered. Why only 4 stars? The bar/lounge area has changed over the years. We loved to sit on the many comfy sofas, spending hours relaxing with drinks and cakes in the lounge area. Now there are only 2 sofas left! Apart from that, its all good."

"We spent 3 days at the hotel,l was so impressed with friendly staff nothing was to much trouble. Rooms were clean and bright a nicely decorated. The complimentary breakfast was excellent so much choice. We had 2 evenings meal at the inn and wasn’t disappointed with any of them. I would recommend this holiday inn express as lm not easily pleased and l certainly was there.5*"

"The moment you step into the hotel you get the feeling of being in a 5 star hotel. A warm welcome from the reception team who gave us an efficient yet friendly check in. The room was amazing very clean and certainly above what we expected. Tea and coffee, lots of towels, comfy bed, giant tv, plenty of pillows. All the staff were excellent and the breakfast was very good. Could not fault anything. "

"Excellent staff, location , room, food , value ."

"Nice room staff were amazing "

"Amazing staff and room was so lovely after our awful experience at the easy hotel "

"The room was absolutely delightful. The shower room & bathroom were spotlessly clean, with plenty of hot water. The tea tray also had a couple of packets of biscuits. I liked the fact that I could switch the radiator off at night. The window also opened. The bed was comfortable. I will return."

"room was large and clean , very good brrakfast"