Hilton Hotels hotels in Hitchin, England

" The room was clean, and we were able to check in earlier than scheduled. The reception staff were very friendly and helpful. The food and drinks were very expensive. The contents of the sandwiches should be fully declared and not some items and not others. "Tuna mayonnaise and cucumber" sandwiches should not have added onion, without this being declared on the menu. "

"Good breakfast - nice selection of hot and cold foods. Hot water and choice of tea available as well as espresso coffee."

"Great value and location. Quiet rooms and beds were comfortable "

"Tried to arrange everything in advance for a stay with my mum, who has mobility issues. Staff were very accomodating, however, everything was a little further away than they made it out to be. Which did cause some issues. Fine if you are a wheelchair user, but my mum uses crutches to get around. It was not that easy for her. Rooms are very basic, for the price and the attraction of "Horwood House". Be careful, the beds are on wheels, which surprised my mum, as she almost fell off. They are also pretty firm matresses, not the most comfortable night I've ever had. I also had a dripping noise all night in my room, that sounded like the buildings heating. The pool/spa was lovely though. Not many changing facilities, so queues happen often, but it was nice and modern and clean. Dinner at Harrys was excellent. Fresh, hot and delicious. Be aware the cocktails are very expensive though. Breakfast was a disappointment. Definitely not worth £20 per person. I know its geared up for wedding parties/conferences, but the quality was so bad and nothing was as warm as it should be. The staff however, are amazing. They were so accomdating, friendly and willing to go over and above. This ranges from reception, to the staff at Harrys, the Spa and 1911 for breakfast. The staff truly made the visit special, even if some of the other stuff was a disappointment."

"Yes excellent breakfast - we have needed a hotel in the Southgate area like this for a long time…"

"Hotel was good for a one night stopover. Clean rooms but walls paper thin could hear next doors conversation, bed was firm with good fluffy pillows, basic breakfast but enough to fulfil expectations. Photos of property feel a little misleading as you do not go into main property, the hotel reception is a separate building and standard rooms are in another building attached to that. We stayed in a standard double."

"central hotel to the hub where u can go to a bar within 1 min"

"Standard Village hotel. Clean and good staff. Usual full car park everytime. Shame it’s on an industrial estate. But other than that it’s good and quiet. "

"The room was clean and the staff were great. The pool was a great addition to our night becore our holiday. It was great to have a fridge in the room but it did seem to have defrosted and had a big puddle inside. Other than that it was fab! "