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"Katie was really good. She contacted me two weeks before we flew which gives me at ease. As soon as we arrived, she was there waiting for us. I only gave it 4 star because we clearly say we are 6 people but the apartment has only 2 queen size so other person has to sleep in the couch."

"Pros: you can use Hyatt Regency hotel’s amenities. The unit is roomy and on the beach, the kitchen has everything to cook a quick meal. We loved the balcony. Cons: buggies/golf carts don’t provide you any services because your unit is not associated with the hotel. One of our key cards never worked from the minute we checked in, the host knows about it. The furnitures are older but mattress is very comfortable. Wifi was a bit troublesome. If you book a taxi , you would have to clarify it’s a...

"Clean room, nice staff"

"Started off good in communication, but became a bit slow in effective and constructive replies. Had the baby crib requested, but no other amenities. They charge for extra bottle water or towels or a baby high chair, which is different from usual hotels and not so friendly. Their 3 kinds of breakfasts provided were not so great in quality, overflavored. None of property restaurants were opened, just 1 that is extremely expensive/overpriced for the quality and quantity provided. Only a spa/massage...

"Well appointed property, friendly hosts, good location. Good value. "