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"Clean room hot tub wasn’t working again elevator still wasn’t working "

"Very quiet and well maintained"

"Great hotel in an amazing location! I love being able to open the patio door to get fresh air, that is very important, and we had views of the bride. The staff were excellent including check in, early check in, housekeeping, bell services and P2B hosts. I was disappointed that hotels(dot)ca displays this great big balcony that is not for public use, it would have been nice to lounge there. Rooms and decor are slightly dated. Vents could use cleaning. Pool has high chlorine, hot tub jets not working. Fitness area smells like chlorine. We had an amazing stay!"

"Clean room, friendly staff. Personal privacy could be improved upon. For example, not reading aloud the room number someone is staying in and the number of people staying while other people are in the lobby and also checking in. "

"Generally speaking, we enjoyed our stay at the Sandman. We had a great northern view of the city and mountains, loved the cozy bathrobes provided, took advantage of the reasonably priced Shark Club restaurant attached, and appreciated the close proximity to many walkable sites. The pool and hot tub were also clean and enjoyable. While we were able to store our luggage early, we returned twice to check-in a bit early, only to find that we couldn’t and did not receive the ‘special corner room’ that one desk clerk promised, who appreciated that we were staying for seven nights. Upon entering our room, we were satisfied with the cleanliness but did discover some housecleaning issues that had not been addressed. This was reported to the front desk. And one day when we requested that our room be refreshed - and we were away for 5 hours - we returned to find that our room had not been cleaned. New coffee packets were grabbed from the cart in the hallway. A suggestion would be to move the noisy vending and ice machines into a separate alcove, away from the rooms so as to provide more peace and quiet. Overall, a nice stay. "

"Its good"

"Great hotel"

"Basic hotel. Clean. Small rooms. Dated."

"Staff are amazing! Super clean and very comfy bed & chairs in room. Even the curtains were amazing ( they had an added strip on edges to ensure complete closure/darkness)….attention to detail! "