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"Great family room with so much space for us all, met at reception in the evening by lovely helpful staff. The bar area was lovely, breakfast with plenty of choice and a nice garden and park area for us in the morning before our travel"

"Simon the chef and his daughter are very friendly and helpful and provide an excellent breakfast. Julie the cleaning officer is a joy to meet and so thorough in her cleanliness techniques. All three of above are an asset to the hotel. David Ambleside "

"I stay here on a regular basis when I travel between Glasgow and the south. The hotel is a grand old building in a beautiful little hamlet off the A1 with lots of history. Due to this and the fact its family owned and not part of a huge chain, it’s a bit worn in places but it’s clean, comfortable and cosy with plenty of charm and quirks.. The staff are lovely, welcoming, very helpful and do their best to make your stay a good one. There’s a spa, a bar and a restaurant, the food is delicious and there is a variety of dishes to suite all. I would stay here before considering any of the other places nearby for all of these reasons."

"A really good location to stop overnight and very happy with the room. Breakfast was delivered in a hamper box outside our room and was rather disappointing. No egg/cold meats option. The main option was oats with fruit. We ordered with banana and strawberry. Tiny amount of strawberry and the banana slices were dried and chewy. But the evening meal was good honest pub grub."

"Asia the cleaner for the room did a fabulous job."

"Food excellent and the staff on the front desk were top notch."

"The staff were very friendly and helpful. The pub and rooms were lacking attention to detail re maintenance and cleanliness. The breakfast was acceptable."

"Location was good, amenities very good, the offsite room was slightly small for our two suitcases. When they say that parking is limited they are not wrong but it is also quite difficult to get into with a slightly bigger cast - especially for Australians already struggling with the parking in the UK 🙂. However we were lucky to find parking near the offsite room. Hotel itself is lovely and the dinner and breakfast very good. Staff were excellent."

"Appleby Castle is a special destination, steeped in history that you can experience first hand. Staff care deeply about the castle and we thoroughly enjoyed the piano playing during the meal and the history talk after. Having read some of the other reviews, we can’t say we experienced any of the negatives and thought Peter, Sally (and chef!) did a great job it being just them running the castle."