Hoover Hotel Guide - Romantic Hotels in Hoover, Birmingham

"Clean rooms and bathroom, nice staff, really easy check in"

"The hotel was very nice but the pool heater was broken during our visit. The hotel was at near max capacity and the breakfast service could not accommodate all the guests. It was a 30 minute wait for an made to order omelet and not enough seats/tables."

"The room we recieved was not what we reserved but the gentleman at the front desk tried to resolve the issue. He was sympathic to our situation but they were totally booked and an error was made that could not be fixed. The room was nice just not as big as the one we reserved. The next morning Michelle the GM had agreed to provide us with a partial credit towards the room since it was smaller than the one we reserved. The grounds were nice, breakfast was good, and the room we did get was clean. We would stay here again."

"Wonderful staff"

"Great location. It was storming out so it was nice that there was a parking garage for the car. Staff was friendly and helpful. Breakfast was very good. Rooms were clean with lots of room to move around in."

"Room was clean and comfortable"

"The room was clean. Staff was friendly. I didn't eat the breakfast there nor did I park."

"Patrice at the front desk was so welcoming. The Clubhouse dinner entrees were very generous in size. The pool side service was great! Loved the pool, so relaxing."

"Property in a good location, and it is relatively new. Only real down side was the fact that there were piles of dirty towels and linens in the halls. We thought someone would eventually pick them up, but no one did after several hours. Around 7 pm, we pointed this out to the front desk. The attitude was really shocking. We thought they would want to know that piles of dirty linens and towels had been left in the hall. Instead, the front desk person asked with a huff, “you want me to do something about it?” Um, yes, I don’t want to walk by piles of soiled laundry. Sorry! "