Hotel Zone Holidays

Property was clean. Very basic room. Upgrade to ocean front/view for sure. Front desk staff and male security kind. The female security guard was intrusive and did not appear to like people. There is a long lost of rules once you check in. Absolutely no eating any food or beverages of any kind on the hotel premises only in your room unless you purchase food or beverages from them then you can. You can't even sit in lobby...and the female security will threaten police. THIS made me feel unwelcome and I will never book again. Zero fun here way too intrusive. Better to go elsewhere.

We had a great time! The resort is amazing - the staff members are absolutely wonderful, the rooms are large and beds/pillows comfortable, fun activities, lots of varieties of foosd!

We were greatly impressed with the friendly service of all the staff at Villa La Estancia. The restaurants had delicious food plated so perfectly along with outstanding servers. I highly recommend the steak tenderloin at La Casona as well as the shrimp enchiladas at El Patron at the sister resort Villa Del Palmar. The pool service was amazing…Jésus and his team were very friendly and quick to make sure our seats had towels and that we had what we wanted whether that be shade or sun, a pool or ocean view. The bartenders at the swim up bar were friendly and willingly accommodated special requests…the food servers work so hard and were always ready to take a drink or food order and to deliver it quickly. Our rooms were always cleaned well and they have such a nice touch by providing a turn down service around five or six o’clock when they also refresh the bathroom with towels. We also really enjoyed the opportunity to play pickleball. We would highly recommend this resort as we feel you get high quality service staying here. We think the price is worth the value of what you experience here.

Loved the special attention from the Concierge Josue. It really made the trip special for our 2 year old daughter. The Family Selection is really worth it for families with young kids.