Puerto Vallarta Hotel Guide - Puerto Mágico hotels in Puerto Vallarta, Mexico.

"Beautiful beach views. Nice and clean rooms. Ruben at the lobby bar and Victoria at the beach bar were super cool and helpful."

"Enjoyable but didn't overlook pool."

"Very central hotel located in the Mall. Clean and modern. Starbucks and food options nearby and nice pool area. Beach is a 2 block walk around the mall. The rooms lack any outdoor space so you have to go to the pool or the restaurant. Pool does not have bar service even though there is a bar it is not open. Over all good for a short stay but not a good longer term vacation hotel. "

"All the staff were very friendly, mainly Jesus who surprised us with a courtesy at the spa when we arrived at the facilities. Clean room, great Ocean view and Family friendly. Definitely if you are looking for a hotel to vacation where the staff is attentive to your needs, this is definitely a good place to stay. "

"We had a mountain view, which was really a view of the street and neighborhoods on the back side of the resort, we asked for an upgrade but were unable to make a switch. We found the restaurant explanations misleading and the days and times of operation were not consistent with the signage. The food was okay, and had the same options over and over. We were also there during the shut down and received no communication from the resort and when we asked questions received no information. The resort was clean and the staff were friendly. "

"Rooftop pool and views from room"

"Ocean was not visible from our balcony, it looked into the staff parking lot and alley. The hotel is family friendly and attached to the adults only "crown paradise golden club". Very few staff speak english which was tough at times but google translate helped. The highlight of the property was the kids pool and splash/water park on location though it was in need of some minor updates. The room was clean but no "special touches" done to the room. Previous stays in other resorts we had little flowers or towel art done on our beds. The buffett was just "okay" and somewhat limited."

"Brought my boyfriend for his 60th birthday. We had already visited the Westin in November last year and were very pleased. I asked for and paid for a higher floor room with ocean view for his 60th birthday. We had already visited the Westin in November last year and we’re very pleased. I asked for and paid for a higher floor room with ocean view. I was in room 916. The ocean view was obstructed by the building right next to us and a big wall. Boyfriend was also disappointed that the breakfast buffet was closed as well as the beach bar. We will give it one more chance in May and see if it’s any better when it turns into an all-inclusive property the staff were excellent very very nice room very very clean Lorena our housekeeper was excellent and very nice pool was clean. The property is beautiful."

"We had to upgrade to a balcony with Ocean view and it was gorgeous. Food at this property is inadequate. Not worth the extra $100 US per day. Much better to eat at the local places down the street or Romantic zone. "