Puerto Vallarta Hotel Guide - Plaza Caracol hotels in Puerto Vallarta, Mexico.

"Great place to stay. Staff is very nice and friendly. Carlos at the pool site. Great job "

"Great service everyone was very nice nice and clean. We live it "

"Great Staff and Service, Very clean room, Great Amenities and Great food"

"Return customer. Love it here!"

"Just returned from an 8 day all inclusive family vacation with grandchildren aged 8,10 12 years. Perfect weather, beautiful resort property. Kids were very comfortable using all amenities by themselves. 3 meals in restaurants for adults were very good. Staff were excellent from check in till checkout 😎"

"This Hotel was spotless. Staff was friendly and very attentive. They welcomed us at the lobby with lemonade as we were checking in. The food was delicious the drinks were great. I loved everything about this Hotel this is the 1st time I give an excellent review to a Hotel. The malecon is nearby walking distance we walked there every night it was so lovely. I highly recommend it."

"Clean room and exelent customer service"

"The Hotel Mio is a great place to stay. The Manager Christina is great and if any concerns she is willing to help. Our TV wasn’t working and she stayed after work to personally fix the problem so we could watch Netflix in our room. Ronaldo and Miguel always greeted us and asked if we needed anything. The front desk check in were also so kind to us. Thank you Amanda and Fidel always made sure to greet us with a wave and a smile. These little gestures made us feel welcomed. Our room Christina put us in was excellent. Had a great view and was quiet. The gym is great! The pool has great cocktails and the pool gets sun!! I highly recommend this Hotel and for us this is the place to stay! Thanks Hotel Mio 🇨🇦"

"The rooms were very clean. The staff were friendly. Staff went out if their way to be helpful."