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Sunscape Puerto Vallarta Resort & Spa All Inclusive

3.5 star property
Families discover beachfront thrills at this Puerto Vallarta resort, where kids splash in water parks while adults relax with ocean views and swim-up cocktails

Choose dates to view prices

Sunscape Puerto Vallarta Resort & Spa All Inclusive, near Malecon, offers a beachfront escape with massages, beach loungers, a water park with a waterslide for kids, four restaurants, in-room WiFi, and activities like scuba diving and volleyball.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is €216
includes taxes & fees
22 Jun - 23 Jun

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About this property

Sunscape Puerto Vallarta Resort & Spa All Inclusive

  • All-inclusive family-friendly property near La Isla
  • Located close to Cruise Ship Terminal and Malecon, Sunscape Puerto Vallarta Resort & Spa All Inclusive provides free water park access, a swim-up bar and a beach bar. With a beachfront location, beach massages and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a sports massage or other spa services. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mexican cuisine. Enjoy the gym, as well as activities, such as basketball, scuba diving and kayaking. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a poolside bar and a terrace.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool, along with a waterslide, sunloungers and pool umbrellas
    • Free self-parking
    • 2 outdoor tennis courts, motorhome/coach/lorry parking and an electric car charging station
    • A reception hall, bike parking and concierge services
    • Guest reviews say great things about the family-friendly amenities, beach locale and helpful staff
  • Room features
  • All 340 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • LED light bulbs, childcare services and coffee/tea makers

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • Buffet and à la carte meals and snacks included
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All on-site activities and use of facilities and equipment are included.

Land activities

    • Fitness facilities
    • Miniature golf
    • Tennis
    • Tennis lessons
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Bartending
    • Cooking
    • Dancing
    • Language
    • Pilates
    • Water fitness
    • Yoga

Entertainment

    • On-site entertainment and activities
    • On-site live performances
    • Theme parties

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2 outdoor pools, free pool cabanas, pool umbrellas
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  • Hot tub
  • All-inclusive
  • Spa
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The price is €258
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sunscape Puerto Vallarta Resort & Spa All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Sunscape Puerto Vallarta Resort & Spa All Inclusive on 22 Jun 2026 start from €216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sunscape Puerto Vallarta Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

Self-parking is free at this property.

What time is check-in at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

Yes, the property is all-inclusive. Activities include mini golf, tennis, volleyball and more.

Where is Sunscape Puerto Vallarta Resort & Spa All Inclusive located?

Located in Hotel Zone, this beachfront property is in the entertainment district and within 1 mi (2 km) of La Isla and Cruise Ship Terminal. Malecon and Playa de los Muertos are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

7.4

Cleanliness

7.4

Location

8.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 284 out of 1001 reviews
Rating 8 - Good. 244 out of 1001 reviews
Rating 6 - Okay. 196 out of 1001 reviews
Rating 4 - Poor. 131 out of 1001 reviews
Rating 2 - Terrible. 146 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, excellent staff, love the activities
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Betelehem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, room was exactly as described.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Klaudie

Liked: Cleanliness, staff & service, property conditions & facilities
The activities were fine, mini golf and basketball court very outdated, pool was good, friendly stuff, clean rooms, below average food.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very clean and the staff were friendly and amazingly helpful. Our room was clean and had a great view oc the water and mountains. There was a lot to do during the day as they had an entertainment team who were all getting involved in the activities. This is our second time staying here and we would stay again. Thank you.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised by this resort. Hospitable, but not in your face, helpful when asked. The serving staff in the restaurants seemed to not understand good service gains better tips, we just started tipping in the beginning of the meal and things rolled smoother. Aside from that, the food was 100% good, and authentic as we have come to expect from Puerto Vallarta, the view was very impressive, and the proximity to everything was very good. I would stay here again, maybe brush up on my Spanish though as it is popular with locals as well.
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Sharan

Liked: Amenities, property conditions & facilities
Yes great room
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, great for kids. Food and drinks were good. Will stay here again
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Bruce Griffin

Liked: Amenities
Room and seaview deck was great although showing some wear and tear. Staff was great but food and beverage was disappointing
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Matthew

The people are amazing. If your ll
Stayed 7 nights in Dec 2025
Verified

8/10 Good

EDUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff, diligently working to upkeep the resort. The grounds were beautiful, a clean pool, the food was good, rooms were Ok.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
I had the most pleasant and courteous staff during my visit. I had to make some changes and they were very accommodating. Lupita and Diego were very professional and helpful at the front desk but truth to be told, everyone I encountered, from housekeeping to the restaurant staff were very polite. Thank you!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, amenities
Great for family vacation!
Stayed 7 nights in Feb 2025
Verified

2/10 Terrible

Edward

Disliked: Amenities, property conditions & facilities
The room and balcony were very good. The buffet was terrible. I found one piece of white meat chicken in ten days there. Lots of stuff repeated day after day. Some staff were very nice a lot were indifferent snotty and unhelpful. Completely unfriendly to smokers. They had to climb 4 flights of stairs to an area with no cover from sun or rain. In short we would never stay there again.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility and extremely friendly helpful staff. My only complaint is that the elevators were slow and they were working on a third elevator bay. The sleeper sofa also doesn’t pull out into a bed, but we did just fine and had an amazing time. This hotel is in the hotel zone, which means you’ll have to uber to the Romantic Zone for most sites and tours. It’s best for families, if you’re a couple traveling I would stay closer to the Romantic Zone.
Stayed 5 nights in Dec 2025
Verified

4/10 Poor

Kathren

Disliked: Cleanliness, amenities, property conditions & facilities
Food was good. Most staff were great. The whole property was needing some upgrades and deep cleaning. We booked a deluxe resort view and we were staring at a wall and the smoking area was right across from us. We did get moved but still not a deluxe view. Our view was the kids water park area. Was better than before...Still made the best of our trip but would not go back. The last straw for me was the cockroach we found in our room on the last day!! Groas....
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

kurtis

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good drinks , terrible food. Staff is very friendly. Property fairly clean. Pool was way too over crowded. Definitely not relaxing and no beach palapa available any day . Not even any chairs outside available ever . Not one time did we get a chair or table on the beach
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Sherri

Liked: Cleanliness, staff & service
This resort is in a great location and was kept very clean throughout our stay. It is an older property and could benefit from some updates, but as it stands, it is well maintained. The food quality was average, but there was enough variety to find something enjoyable at each meal. What truly stood out was the exceptional service from the staff. No matter where we were on the property, the team went above and beyond to make us feel welcome—something we’ve only experienced elsewhere in Mexico when tipping heavily. Here, the service was consistently outstanding without that expectation. Overall, a pleasant stay with incredible staff that made the experience memorable.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Denise

Liked: Staff & service
Disliked: Property conditions & facilities
The kids pool with multiple water slides was great! Our 3 1/2 yr old spent so much time there and had a blast. Overall the food is okay, the main buffet has a variety but lack luster. The lunch time snack shack is very basic. If you’re a foodie avoid this resort otherwise it’s fine.
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Jorge

Liked: Staff & service, amenities
Very nice staff. Hotel was nice but had a flying visitor in are room
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
location and friendly staff
Stayed 16 nights in Jan 2025
Verified

6/10 Okay

Eric

Liked: Amenities
Room smelt of mold, buffet was pretty much the same all week, front desk staff very helpful, lots of locals at this resort, kids club was very good would I go back probably not still had a great time, 5th time in puerto Vallarta. It’s a 3.5 star or low 4 star
Stayed 7 nights in Oct 2025
Verified

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities
Room was nice clean view was good what is showed staff and cleaners are nice 5 restaurants 2 open Food was bland all tasted the same went to Italian restaurant wanted extra money for wine and food was the same bland deserts where not bad breakfast was Buffett but omelette was made in front of you which was good not much for lunch until 130 before that food truck hot dogs and hamburgers and potato chips ehhhh need to get down to beach early if you want a lounger after 10 no space to sit by pool or beach booze was good whatever you want tasted good rooms are quiet
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Jesus

Liked: Staff & service, amenities
I liked that it's near the beach.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing and treat you like family. Rooms are kept very clean and facilities were great with lots of activities available.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Gemma Silvana Parra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to visit with kids, good dining options but more vegetarian dishes would be great! Good pools and the staff were so kind. Really enjoyed our vacations here.
Stayed 4 nights in Dec 2024