Surabaya Hotel Guide - House of Sampoerna hotels in Surabaya, Indonesia.

"The staff was really nice, the bed was comfortable, and the room was very clean. "

"Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure."

"Great Hotel and Friendly Staff!"

"Location to many shopping areas & eateries, staffs are friendly, room is very new and clean "

"Check first before booking include breakfast or not,make sure okay"

"Breakfast was weak, not much options. The bath towels was worned and old."

"L9 of the BG Junction Mall. Great service from the staff. Relatively comfortable room with the exception of the lingering smell of cigarettes. Good a/c and wifi. Many food choices inside the mall. "

"Great location"

"Location near port of Tanjung Perak. Nice staff and room's always clean."

"Even though I wish they did have a recycling bin, it was good overall. Nothing bad to say at all. I would definitely come here next time."

"Staff was very helpful and friendly. Assisted me in many different ways."

"Comfy bed"

"Todo correcto"

"It"s an old hotel, but the bed is very comfortable"

"Manglende toiletpapir, sengen var redt op men sengetøjet var ikke skiftet. Bruseren fungerede slet ikke, sorte hår ved håndvasken og værelset var generelt snusket og urent."