The IAH Houston Hotel

3.5 star property
Travelers start their day with a hearty breakfast at this Houston hotel before exploring the city, then return for a refreshing dip in the seasonal outdoor pool

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Hyatt Place Houston-North offers a practical base with a full breakfast to fuel daily adventures. Guests can enjoy the seasonal outdoor pool, maintain fitness routines in the gym, or handle business needs in the well-equipped meeting spaces and business center.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

Room, 1 King Bed with Sofa bed (High Floor)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Room, 1 King Bed with Sofa bed, Roll-in Shower (Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Double Room, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Double Room, Multiple Beds (High Floor)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Standard Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
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About the area

Map
300 Ronan Park Place, Houston, TX, 77060

Getting around

  • Terminal B Station
    11 min drive
  • M. D. Anderson Station
    23 min drive
  • George Bush Intercontinental Airport (IAH)
    18 min drive

About this property

The IAH Houston Hotel

Hotel near Willowbrook Mall
Located close to Houston Grand Prix, Hyatt Place Houston-North provides free full breakfast, free airport pick-up and a gym. Free in-room WiFi and a business centre are available to all guests.
Additional perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Express check-out, express check-in and concierge services
  • Luggage storage, meeting rooms and a banquet hall
  • Guest reviews say great things about the breakfast
Room features
All 126 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate sitting areas. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Down duvets, sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-inch HDTVs with premium channels and DVD players
  • Separate sitting areas, fridges and cots/infant beds

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-off cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per stay.
Cots (infant beds) are available for USD 3.0 per stay

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 3.0 per stay
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Place Houston-North have a pool?

Yes, this property has an outdoor pool.

Is Hyatt Place Houston-North pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 22 kg per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at Hyatt Place Houston-North?

Self-parking is free at this property.

What time is check-in at Hyatt Place Houston-North?

Check-in start time: 3 PM; check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Hyatt Place Houston-North?

Checkout is at noon.

Does Hyatt Place Houston-North provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel.

Where is Hyatt Place Houston-North located?

Located in Northside, this hotel is within 12 mi (20 km) of Houston Grand Prix, Willowbrook Mall and Six Flags Hurricane Harbor. Humble Civic Center and Downtown Aquarium are also within 16 mi (25 km).

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Reviews

The IAH Houston Hotel Reviews

6.6

6.8

Cleanliness

5.8

Amenities

6.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 45 out of 140 reviews
Rating 8 - Good. 23 out of 140 reviews
Rating 6 - Okay. 26 out of 140 reviews
Rating 4 - Poor. 17 out of 140 reviews
Rating 2 - Terrible. 29 out of 140 reviews

Reviews

Verified

6/10 Okay

Kory Harvey

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When we booked the hotel in February it was the Hyatt place Houston north, and by the time of our stay it was called the IAH hotel and we were never notified about the change. Room was clean, the mini fridge kept making weird noises all day and night, some staff were amazing others seem disinterested and underprepared. Breakfast was decent no toaster oven for bagels was a disappointment. When we booked this hotel they offered a shuttle to and from the airport however we weren’t allowed to get one cause they didn’t offer it anymore which was weird and honestly frustrating, because Friday when we checked in they said we could get a shuttle on Sunday then by Saturday another staff told us that they didn’t offer it anymore. All in all I’d give it a 3 out 5 and that’s me being generous great place to stay if you’re not looking to spend $300 a night but I wouldn’t recommend over others in similar price range
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Bounhome

Disliked: Staff & service, property conditions & facilities
Breakfast is ok, parking is good, but room conditioning bathroom door can’t close, Shower faucet not work water only came to shower 50% need repair.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient parking, clean rooms, and friendly staff with excellent customer service.
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Ashley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited breakfast, no toaster available, front desk don’t pick up phone when called multiple times. Came in and front desk was on personal phone and ignoring calls to hotel phone. Driver to and from airport was great though.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cindi Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again. The hotel was very nice and the staff was stellar. I checked in after midnight and Tempress was upbeat and treated me like I was important and she was glad to see me. Even more impressive, when I checked out at 6:30am Tempress was still there; upbeat, happy to help, and treating each guest interaction with equal importance.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Katia

Disliked: Amenities
Breakfast was well done. The shuttle was not useful from the airport without
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Niravkumar Girishkumar

Disliked: Cleanliness, amenities, property conditions & facilities
When i booked this hotel you guys said these hotel was Hyatt hotel, no were i saw Hyatt name at the hotel. Breakfast was terrible. Only fruit was very very green apple. No toaster available in the breakfast area. The room AC was too smelly. The bed was terrible making all kind of noise and springs were so jumpy. The flooring was so sticky. I will never recommend this hotel to anybody. Most of the time you don't find anyone on the reception. There was severe Gas smell coming near my room and near lobby area. Maybe there was some gas leakage somewhere but nobody cared. Only good about this hotel was Parking availability (may be because nobody stays here).
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Tarrell

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was not an acceptable stay. Both rooms we stayed in had blood on the sheets, which is completely unacceptable. On top of that, there was no hot water at night. The only positive was the location, but that doesn’t make up for the issues.
Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

Sherrill

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved the Hyatt hotel, and somehow Hyatt didnt owj the property by the time my reservation happened. I was not notified, and the hotel was subpar at best. I checked out after one night because there was no hot water, the phones didnt work (buttons were literally missing), there was mold in the shower. I feel like I got completely bait and switched by being told it was a Hyatt and not told when it was under a conpletely different companys management.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Devon

Liked: Cleanliness
Great
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small with black mold. There was no hot water in the room, toilet overflow and would not flush. The mini fridge did not work. The bed was broken it made both of us roll into the middle. The breakfast was like eating rubber. We left for a better hotel less than 12 hours. We want our money refunded for this horrendous experience. We will never use your services again.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Humayun

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
We stayed almost whole week but no house keeping i wonder why........
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities
Ontbijt was goed.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Jitendrakumar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really bad experience overall.
Condition of towels
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Jacqueline

Disliked: Staff & service, property conditions & facilities
Staff was arguing wjile i was trying to check in
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Oswald

Disliked: Staff & service, amenities
The hotel feels like it’s meant for you not to stay there; the property seems abandoned with other derelict buildings around it. The pool is nothing special, they tried to give us a dirty room, and when they clean the room they don’t refill soaps — if they run out you have to get them yourself.
Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No limpian a diario . No tienden camas . Huele raro todo el tiempo y la comida es terrible
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Deyka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in an alleyway, middle of nowhere. Not a good area
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Zeniya Miree

Disliked: Cleanliness, amenities
Room wasn’t cleaned but ice bucket was removed while we were out. Breakfast was the same every day and the bread was hard every day. The gym had no equipment really.
Stayed 5 nights in Mar 2026
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TERRIBLE!!!!! Staff sit on phone at front desk!!! Called 7 times for over 90 minutes for shuttle. No one picked up. Missed our event!!! Broken pool chairs. NO TOWELS … towel shortage which they made the customers issue ??? THEN - We had a medical emergeny , 911 to hospital and life or death surgery. Manager would not even give us 1 EXTRA MINUTE PAST CHECKOUT. So non-compassionate !!!! I always give pretty good reviews and always remain patient and understanding. However NOT THIS TIME. TERRIBLE. TERRIBLE. TERRIBLE!!!!! This should not be our ONLY HOUSTON EXPERIENCE!!!!!
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Margo

Internet was good
Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

Tonida V

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all the horrible smell hit you when you walked in. Ine person at the desk. Pleasant enough. I know u requested a king single bed however the room she sent me to was a double bed for my boyfriend and i. The old musty smell was worst there. Went back down to the desk andcwas given a room not even cleaned. Pictures to follow. Back to the desk ro sit and wait while the clerk left to find us a room. Another person behind the desk proceeded to argue with someone on the phone louded about how it was a mess there and the system wasnt working to see clean rooms vs dirty ones. And with that I left to find another hotel. SMH
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Brianna

Disliked: Property conditions & facilities
The room wasn’t bad the bathroom shower was real rusty and the towels was a little dirty
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

sharmane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. It was a little far from things like the nightlife. So if you are looking for that i would recommend renting a car. But other than that it was great.
Stayed 4 nights in Mar 2026