The Galleria Hotel Guide - Wedding Hotels in The Galleria, Houston

"Valet and bottled water were excessive in cost. Will not be back."

"The ghhbbbn"

"Breakfast was good but I wish there was yogurt without a lot of sugar and more fruit options. "

"Be aware that the property is right next door to a strip club, they charge for parking and don't tell you how much it is. The room was smaller than i thought it would be. There is a parking garage in the rear of the hotel. The shower/tub looked dirty, I don't know if it was just old. When I checked in there was no one at the front desk and I had to wait a while till someone came from the office. When the employee did check me in he didnt tell me what my room number was or did he write it on the cards till I asked. Then i had to ask him where I needed to go since I have never been there before. It was like he was clueless. I didn't like that it was an adjoining room and it would of been nice to be notified before hand to be given the choice. I didnt like the $2 each they wanted to charge me for the 2 bottled waters in my room, either give it for free or don't put it in the room. The bed was comfortable that was the only highlight. The employee at the front desk for checkout was friendly. "

"Great location and felt safe as a solo traveler, nice extensive breakfast, Well stocked kitchen area. Comfortable and adequate property, but aged a little. "

"Definitely has seen better days. "

"All the staff was helpful and courteous! Our room was clean and comfortable 100/10 experience. P.S.: The breakfast spread was fantastic!"

"Location "

"On Expedia shows a certain caliber of reviews and stars for the quality of the hotel and the service just did not match what was promised. The service in general was very slow. Between the valet service and request requesting things from the front desk I always had to call twice. Additionally, I went to the bar and the bartenders were also very slow and it was not even full. It was only myself and another couple at the bar. I also thought that the hostess of the restaurant was very rude and not very warm and are welcoming. My room also had issues such as tile that is separating from the walls in the bathroom and every time you shower, the floor of the bathroom would flood. Additionally, I requested a late checkout and I was told it would be an additional $100 and when I still requested only one hour difference in the late checkout housekeeping was still barging into the room unannounced, even though hours before I had notified the front desk, I wanted a late checkout. "