Hurst Hotels

"I did not have breakfast and the air-conditioning was good"

"Loved my stay"

"Room's are big and clean, staff most helpful. I'm in a wheelchair now, so they have all helped me, rates are the best around, and Denny's is right next door. Thank you."

"Attended Gaylord Texan for a conference. No complaints. Beautiful property with excellent service. The catered food from the hotel at the conference was also great. "

"No breakfast included, extra cost, waitress scolded me for getting coffee from eating area, deposit paid but only half returned back after parking fees pulled out and kept by Marriott we were not informed ahead of time, several kids running up and down halls kicking doors, called 3 times to let them know from 9 to 11 pm at night while sleeping. First time staying here will not stay ever again. Employees not helpful, no receipt at checkout even though I requested it, this place might be pretty in pictures but not a place to feel good staying at. Room was not clean very well, smelly, toilet backed up and filled over. No urgency there at all in case of fire save yourself but sleep on lower floors. That's what our experience was very sad."

"Room was clean, but it is much older and rundown than it looks online, and the walls are thin."

"I always stay here it’s nice and convenient "

"The hotel itself was nice. The area surrounding it left you feeling a bit uneasy. There are two buildings next to the hotel, where you drive next to to enter the property, that are abandoned and have graffiti on them. Although, there did seem to be some work possibly being done on them. The room was basic, but nice. Our toilet handle did come off but maintenance showed up and fixed it. The breakfast, while a nice thought, was the same everyday we were there for a week. No changes whatsoever. The staff were nice but front desk was not always available, not sure why. While nothing was seriously wrong with our stay, I'm not sure it would be my first choice for another visit. "

"Amazing service always"