New York Hotel Guide - IAC Building hotels in New York, United States of America.

"More like a hostel than a hotel! The deluxe room was not very deluxe and very basic … small and outdated … bathroom was grubby with cracks in the bath and paint peeling off the back of the dirty door, grout was black around bath and toilet was dirty … nowhere to store cases or clothes properly … no water or glasses available in rooms … WiFi was intermittent …window view of air conditioning units not NYC! The bathroom ceiling had a bulge and leaked but nothing was done even after we reported it … asked for a room upgrade as we are platinum tier and reception said there weren’t any when we knew there were upgrades to suites … asked for a late checkout for all the inconvenience and given an extra hour! So would not recommend unless you are of school or college age as there were plenty of youngsters there eating takeaway food in the reception area and hanging around… luggage storage also cost us $3 per item which we didn’t expect! "

"I really enjoyed my stay at Sheraton. The staff was so friendly and helpful! The bed was more comfortable than my own and the view from my room was amazing. I did not realize there was a local usage tax of $40 per night for stays in Manhattan, but Sheraton made up for that with $35 a night voucher for their restaurant. The salmon, gnocchi were both excellent and the wait staff so nice. They remembered my order from previous day. The location can not be beat. I will return! "

"Love the room!"

"Room was clean and looked new. Bathroom was spotless. Shower gel, shampoo and conditioner was good and smelled wonderful. When we arrived, room temp was too warm, called the desk and they said someone would come adjust the temperature. No one came to change it. Left the window open the entire to help cool it down. "

"Great location, easy to get to all things Broadway and Times Square. Rooms were warm and AC didn’t cool things off. Hotel staff were very kind and accommodating."

"Buffet was overpriced, not enough variety of food, need better customer service "

"The room was way too small with absolutely no view. I booked it through Expedia so the room choice was not detailed. If I use this hotel again I’ll book through the hotel website "

"The staff were wonderful! The room was small but had everything we needed including a great view of the city. We ate dinner at the restaurant on our last night and it was very good. This is where we will stay from not on! "

"You can’t beat the location of this hotel for the price! It is a typical NYC hotel with very small rooms. The room and bathroom were nice and updated. There was a mini fridge and bath products. Also, there was an ice and water bottle-filling station outside our door. We were on a high floor and it was fairly quiet. There was a bit of a blip checking in but they worked it out. I wish there were more places to sit and eat in the lobby area. We grabbed bagels and coffee takeout one morning and even though they gave a dining area, the tables were blocked off. There also is a rooftop bar but it closes rather early so we never got to see it."