Santiago Hotel Guide - Iglesia de La Merced hotels in Santiago, Chile.

"La conexión a internet es mala, muy mala, no pude hacer una videoconferencia. El desayuno es todo de cajas, solo los huevos revueltos parecen hechos ahí, el resto todo producto tipo congelado. El personal que atiende en el desayuno malísimo, a las 10 en punto te sacan, básicamente no podes estar terminando el desayuno, y no es porque vayan a cerrar, no no, te dicen que tenes que ir aunque estés terminando de comer, te comienzan a barrer al lado y te miran con mala cara, se lo hicieron a otros también. Habitación limpia, tiene aire acondicionado, una mini cocina con lavadero, micro, heladera, baño con buena presión de agua, excelente grifería; colchón blando pero cómodo,el personal de limpieza es excelente, quienes atienden en recepción son atentos, no todos, pero en general bien. Buen servicio de TV cable. Hay 2 cápsulas de café en la habitación, si requieres más tiene costo. La zona no está mal, o sea es centro, pero tienes un strip club bajo el hotel, el cual viernes y sábado genera cierto ruido en las habitaciones. Este strip club no es agresivo visualmente como para pensar en que tengas que evitar el hotel para ir con tu familia, pero es importante que se sepa. En general, para una estadía corta, que no requieras de buena conexión a internet, que necesites estar en el centro de la ciudad, que no aspires a buena calidad en el desayuno pero si algo básico para comenzar el día que se repite todos los días, no es un mal hotel, tampoco excelente, es un hotel que está normal."

"Clean room, staff friendly"

"Very handy for all the historic attractions and dteff very friendly and supportive "

"Good location, rooms with carisma, staff helpsom. Great view from terrasse and a small pool Breakfast not good. Bakery all dry. Seems like to days old crossiants and donuts. Strange how not to see it even. Breakfast is not keeping up with the standard of the hotel. "

"I would avoid this hotel at all cost. Robbers and thieves operate freely. Our luggage was stolen whilst checking out right infront of 3 reception staff who did nothing to stop it happening!!!!. They were also very reluctant to assist us when we asked them to call the police!!!. Our passports,credit cards,money mobile phone and ipad were stolen. We did not even receive any assistance from the hotel staff or management. I would definately never stay here there is something very bad going on at this hotel."

"We just liked everything about this place. The room was lovely with a nice bath. Staff was very friendly and very helpful. The location was great."

"Great area, quiet at night but bars and restaurants nearby. Room was spacious and comfortable. "

"Loved our stay at NH Santiago! The hotel in centrally located and very close to public transit . The rooms are very spacious and clean. Buffet was assorted with various foods. The only drawback was that the hotel did not have a pool although listing states it has one. It has a Jacuzzi instead which needs to be reserved but is private. Would definitely recommend. "

"Staff are friendly and professional. Just as the reviews all say, breakfast buffet is plentiful! We stayed clear of the eggs, but the fruit, pastries, and a la carte items were all fresh and delicious. Room was basic but clean, atmosphere in the common areas (lobby, etc) is like something from another time! "