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Reviews of HOTEL SØMA Ilulissat

2.5 out of 5
HOTEL SØMA Ilulissat
Nuussuattaap Aqq. 2, Ilulissat

Reviews

9.4

Exceptional

Rating 10 - Excellent. 41 out of 59 reviews" "
Rating 8 - Good. 15 out of 59 reviews" "
Rating 6 - Okay. 3 out of 59 reviews" "
Rating 4 - Poor. 0 out of 59 reviews" "
Rating 2 - Terrible. 0 out of 59 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Flemming

Stayed 3 nights in Nov 2023

8/10 Good

Kitsum, Bayside

Travelled with family
Liked: Cleanliness, staff & service
Room is basic and the TV wasn't working during my stay. Like the breakfast and the free shuttle bus to the airport.
Response from Søren, Manager on 15 Nov 2023
Thank you for your review. We apologize the tv wasn't working, which of cause it should. We appreciate you liked our breakfast and transfer service.

10/10 Excellent

Mette

Stayed 5 nights in Oct 2023
Response from Marianne on 23 Oct 2023
Hej Mette, Tusinde tak for den flotte vurdering - jeg deler stolt med mit team. Velkommen igen, hvis du får muligheden, god dag, vh Marianne

8/10 Good

Jørgen

Stayed 5 nights in Oct 2023
Response from Søren, Hotel Manager on 19 Oct 2023
Thank you for your kind review.

8/10 Good

Mette

Stayed 2 nights in Sep 2023
Response from Søren, Manager on 2 Oct 2023
Thank you for your kind review.

10/10 Excellent

Liisu

Stayed 5 nights in Sep 2023
Response from Søren, Manager on 20 Sept 2023
Thank you for your kind review.

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Room was perfect with a great view and small kitchen. Good breakfast. Very good service, picked me up at the Harbor and drove me to the airport free of charge
Stayed 1 night in Sep 2023
Response from Søren, Manager on 13 Sept 2023
Thank you for your kind review. We appreciate, that you liked our breakfast and complimentary transfer service.

8/10 Good

arceili

Stayed 2 nights in Aug 2023
Response from Søren, Manager on 2 Oct 2023
Thank you for your kind review.

10/10 Excellent

Ioannis

Stayed 6 nights in Aug 2023
Response from Søren, Hotel Manager on 3 Sept 2023
Thank you for your kind review.

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was provided, as well as a ride to and from the airport - really convenient! A clean and affordable property in an expensive place. The howling of the sled dogs in mid-morning was delightful! Would gladly stay again.
Stayed 2 nights in Aug 2023
Response from Søren, Hotel Manager on 2 Sept 2023
Thank you for your kind review. We are happy that you liked staying at our place. We hope to see you back again.

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and shuttle to the airport! Nice and quiet! Had to do a lot of walking to get to and from the town center but we like to hike!
Stayed 2 nights in Aug 2023
Response from Søren, Manager on 27 Aug 2023
Thank you for your kind review. We are happy that you liked our breakfast and appreciated the complimentary shuttle to the airport.

10/10 Excellent

Kathrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Søren, Manager on 27 Aug 2023
Thank you for your kind review.

10/10 Excellent

Inge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Søma Super Service - de 3 S’er
Fra det øjeblik man lander i Ilulissat starter Sømas gode service med afhentning- og kørsel til- og fra lufthavnen. Man føler sig velkommen på hotellet, rar atmosfærre og super morgenmad og fine værelser til prisen
Stayed 1 night in Aug 2023
Response from Søren, Manager on 21 Aug 2023
Tusind tak for din flotte anmeldelse. Vi er virkelig glade for at du sætter pris på vores service samt lufthavnstransfer. Vi håber vi ser dig tilbage i Ilulissat.

10/10 Excellent

Kenneth

Travelled with partner
Excellent service Very kind and attentive staff Helped us in numerous ways Room was immaculate Hugely recommended
Stayed 2 nights in Jul 2023
Response from Søren, Manager on 31 Jul 2023
That you for your kind review. We are happy that you liked our staff and their service.

10/10 Excellent

Thomas

Stayed 1 night in Jul 2023
Response from Søren, Manager on 24 Jul 2023
Thank you for your kind review.

8/10 Good

Tukummeq L

Stayed 1 night in Jul 2023
Response from Søren, Hotel Manager on 22 Jul 2023
Thank you for your kind review.

10/10 Excellent

Kelvin

Stayed 2 nights in Jul 2023
Response from Søren, Manager on 18 Jul 2023
Thank you for your kind review.

10/10 Excellent

Stephen

Stayed 3 nights in Jul 2023
Response from Søren, Manager on 17 Jul 2023
Thank you for your kind review.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular
Great room with a very friendly staff. The breakfast was amazing. Airport shuttle was a lifesaver.
Stayed 1 night in Jul 2023
Response from Søren, Hotel Manager on 12 Jul 2023
Thank you for your kind review. We are happy that you valued our staff and services.

10/10 Excellent

Stephen

Stayed 1 night in Jul 2023
Response from Søren, Hotel Manager on 7 Jul 2023
Thank you for your kind review.

10/10 Excellent

Agata

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel is very kind and helpful. The rooms are clean and environmentally-friendly, plus the kitchenette in each room is a massive advantage.
Stayed 5 nights in Jun 2023
Response from Søren, Manager on 26 Jun 2023
Thank you for your kind review. We are happy that you liked our staff and facilities. We hope to see you back in Ilulissat

8/10 Good

Ingeborg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2023
Response from Søren, Manager on 16 Jun 2023
Thank you for your review.

10/10 Excellent

Yin Ming Michelle

Travelled with group
Liked: Cleanliness, staff & service
The staff is very friendly. The breakfast is excellent. Clean
Response from Søren, Manager on 15 Jun 2023
Thank you for your review. We are happy that you enjoyed our breakfast.

10/10 Excellent

Helen

Stayed 6 nights in May 2023
Response from Søren, Manager on 15 Jun 2023
Thank you for your review.

10/10 Excellent

Prokes

Stayed 8 nights in May 2023
Response from Søren, Manager on 15 Jun 2023
Thank you for your review.

10/10 Excellent

Clemen

Stayed 3 nights in Apr 2023
Response from Søren, Manager on 15 Jun 2023
Thank you for your review.

8/10 Good

Pernille

Stayed 3 nights in Apr 2023
Response from Søren, Manager on 17 Apr 2023
Tak for din anmeldelse af Hotel Søma Ilulissat

8/10 Good

Rafael

Travelled with partner
Liked: Staff & service, amenities
A bit too of town, but allows a nice view over the port and the icebergs You will have to rely on the bus Awesome breakfast! Bedding could be better
Response from Søren, Hotel Manager on 10 Apr 2023
Thank you for your review. We are happy you liked our breakfast.Public bus runs twice per hour from our main entrance.

8/10 Good

Mette

Stayed 7 nights in Mar 2023
Response from Søren, Manager on 22 Mar 2023
Tusind tak for din anmeldelse af os.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Søren, Manager on 18 Mar 2023
Thank you for reviewing us. We appreciate you feedback.

10/10 Excellent

Carmen, Palm Desert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service was top notch, place is very clean, breakfast spread is great, walkable to town. Sean is especially excellent. u can also book tours thru them. And it overlooks Disko Bay
Stayed 3 nights in Aug 2022
Response from Søren, Hotel Manager on 30 Aug 2022
Thank you for your review. We are happy that you enjoyed staying with us.We especially happy that you value our staff - our greatest asset.

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay with a family of 4. Very comfortable. The only thing is that there are sled dogs across the street and they howl in the middle of the night. Even with the howling it was a great place to stay.
Stayed 3 nights in Aug 2022
Response from Søren, Hotel Manager on 11 Aug 2022
Thank you for your review. We are happy that you liked staying at our hotel. Sled dogs are very common in Greenland and are found in all cities north of the Arctic Circle.

10/10 Excellent

Francisca Eleide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view from my room. The staff guys were all good . The transfer to the airport that the hotel offered was really good.
Stayed 5 nights in Nov 2023
Response from Søren, Manager on 20 Nov 2023
Thank you for your kind review. We are happy that you valued our staff and the airport transfer.

6/10 Okay

Preben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Søren, Manager on 20 Nov 2023
Tak for din anmeldelse.

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and friendly!
Stayed 2 nights in Oct 2023
Response from Søren, Hotel Manager on 31 Oct 2023
Thank you for your kind review. We appreciate you liked our atmosphere.

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Marianne on 23 Oct 2023
Tusinde tak for den flotte vurdering, jeg deler stolt med mit team, og velkommen igen, hvis I får muligheden, vh Marianne

8/10 Good

Majken

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy and nice personel
Stayed 5 nights in Sep 2023
Response from Søren, Manager on 6 Oct 2023
Thank you for your kind review. We appreciated you liked our staff.

10/10 Excellent

Miao Fen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早餐的食物很溫暖，麵包雞蛋都是溫熱的，氣氛很溫馨。販售的紀念品，挑選的品質很棒！
Stayed 1 night in Sep 2023
Response from Søren, Manager on 9 Sept 2023
Thank you for your kind review. We are happy that you liked our breakfast and selection of souvenirs.

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Breakfast and very nice staff
Stayed 1 night in Sep 2023
Response from Søren, Manager on 8 Sept 2023
Thank you for your kind review. We are happy that you liked our breakfast and staff.

10/10 Excellent

Isabel

Stayed 3 nights in Sep 2023
Response from Søren, Manager on 2 Oct 2023
Thank you for your kind review.

10/10 Excellent

Miao Fen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
安靜、舒適。早餐的氣氛很好！
Stayed 2 nights in Sep 2023
Response from Søren, Manager on 6 Sept 2023
Thank you for your kind review. We are happy that you liked our breakfast.

10/10 Excellent

Aron David

Stayed 1 night in Aug 2023
Response from Søren, Hotel Manager on 12 Aug 2023
Thank you for your kind review.

6/10 Okay

John Skovlund

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
God udsigt, men for meget støj og for lidt plads
Hotellet ligger med flot udsigt til fjorden. Personalet er venligt og hjælpsomme. Hotellet er imidlertid meget lydt, med larm fra værelse ovenpå og vej. Der mangler opholdsrum, hvor man kan være, hvis man ikke vil være på værelset. Det nuværende opholdsrum er for småt og der er ikke plads til folk der skal tjekke ind/ud og spise morgenmad.
Stayed 3 nights in Jul 2023
Response from Søren, Manager on 29 Jul 2023
Tak for din anmeldelse. Vi er glade for at du har sat pris på vores personale.Før og efter tjek-ud er man velkommen til at opholde sig i vores morgencafe. Vi oplever heldigvis kun sjældent at der ikke er plads til alle.Er der uro på hotellet, er man velkommen til at kontakte personalet, som kan tage sig af det.

10/10 Excellent

Stefan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes Hotel mit einfachen Zimmern. Gutes Frühstück. Sehr freundliches Personal.
Stayed 3 nights in Jul 2023
Response from Søren, Hotel Manager on 5 Aug 2023
Thank you for your kind review. We are happy you liked our rooms and breakfast and valued our staff.

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Søren, Hotel Manager on 25 Jul 2023
Thank you for your kind review.

10/10 Excellent

jeanette

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
3 skønne døgn.
3 skønne nætter på rent og hyggeligt hotel. Personalet var søde, imødekommende og hjælpsomme. Morgenmaden var super. Totalt rene værelser. Der manglede absolut intet under vores ophold . Erik og Jeanette (Far/datter) Danmark .
Stayed 3 nights in Jun 2023
Response from Søren, Manager on 17 Jun 2023
Tusind tak for jeres skønne anmeldelse. Vi er glade for at I nød jeres ophold hos os. Vi håber at se jer tilbage i Ilulissat.

8/10 Good

Kristian L Holm

Liked: Cleanliness, staff & service
God service kompenserer udkants beliggenhed
Vi boede fem dage på hotel SØMA. Super god service både med afhentning ved Kystbåden og kørsel til lufthavnen ved afrejse. Vi nød udsigten over Ilulissat havn og isskosser fra Isfjorden. Beliggenheden indebærer nogle friske gåture til byen og områdets attraktioner. Udendørs trappeadgang til anden etage kræver gode ben.
Stayed 5 nights in Jun 2023
Response from Søren, Manager on 15 Jun 2023
Tak for din anmeldelse. Vi er glade for at I nød jeres ophold hos os og satte pris på udsigten over isfjorden.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Søren, Manager on 15 Jun 2023
Thank you for your review.

10/10 Excellent

Tomoaki

Liked: Cleanliness, staff & service, property conditions & facilities
市街地からは徒歩で15分くらいと少し離れていますが、不便ではありません。 空港の送迎も往復してもらえました。 部屋にはキッチンがあり助かりました。 何より海側の部屋は景色が素晴らしかったです。 次に来るとしてもこのホテルを選ぶと思います。
Stayed 2 nights in May 2023
Response from Søren, Manager on 7 Jun 2023
Thank you for your kind review. We are happy that you liked staying with us, and are looking forward to seeing you here again.

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Søren, Manager on 15 Jun 2023
Thank you for your review.