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"Had a good stay hotel staff very friendly and nice, bar staff very unfriendly namely the food and beverage supervisor seemed like he didn’t want to be there standing behind the bar and not serving customers or picking and choosing who to serve first needs to be retrained on customer service and be more welcoming. This happened on the 15/8/25 and I think it could be a reason the bar was quiet at that time."

"A very enjoyable overnight stay for a special occasion. We found service in both bars was a little slow but always friendly and didn't take away from an overall experience."

"Great staff and very convenient to downtown and rail and busses to get you just about anywhere in the country and the Republic of Ireland "

"Great hotel, perfect location, lovely helpful staff"

"Staff were nice and friendly, breakfast was great! Room nice, modern, clean. On site restaurant was good. Like the 15% meal discount for going clean and skip the clean. We had a car so it was okay that this was not in the city centre and it was a great stay for our family "

"Spacious studio with good sized shower room. Everything was lovely and clean. Good central location. Would recommend this to friends."

"Traveled with a group of friends for a concert. We loved this hotel. Clean, quiet, spacious rooms. The staff were helpful and friendly. The location was perfect - so close to shopping and pubs. It was also so close to CHSq - it made our night out easy and fun. "

"Awesome. Checking in and out was very quick and easy. Room was very clean with excellent AC on a hot day. Great location near everything in central Belfast. Would definitely stay again."

"Stayed one night as we were going to a gig at The Limelight Club across the road. Location was ideal for this. Staff were exceptionally friendly and helpful and the whole hotel had a relaxed atmosphere. Nice bar area with additional seating outside. Rooms were comfortable but a possible upgrade to bathroom fixtures and fittings at some point would be good. Everywhere clean and tidy. Breakfast had a range of options and wass tasty and fresh."