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"Great staff, lovely communal area and rooms clean and comfortable. "

"Edinburgh hotel prices are notoriously expensive and poor value in my opinion after 50 years of staying there - but this was an exception. February meant a comfy stay for 54 quid for my wife & I. The price and location were the clinchers - the AirPort Express bus stop is right outside the hotel entrance and so is the tram stop. Haymarket rail station is right across the street. So is Ryries - one of the Scottish capital’s historic pubs - others are on the hotel’s doorstep, including its own Platform 5 bar n restaurant. Princes St is just along the road and the Royal Mile & castle are not far either. Stairs up to reception are a hassle with heavy luggage but our receptionist was good at her job & welcoming. Her offer of a room upgrade was a surprise - so instead of a windowless room we got a view of the car park - hardly the majestic castle but better than a blank wall. Our room was small for two with carryon luggage - so cramped with bigger suitcases no doubt, although there is storage under the bed. The double bed mattress was remarkably good and we had a sound night’s sleep which is top result for any hotel. As others have mentioned, the lack of a kettle to make a cuppa is a glaring omission - I’d rather have that than the complimentary hairdryer. Late checkout was complimentary with my IHG points. Skipped breakfast in the hotel cos an Italian cafe almost next door does super omelette rolls and all sorts of other goodies. A highly enjoyable stay in every way. "

"Friendly welcoming staff, very convenient and good value for an early flight."

"Very clean room, friendly staff and very conveniently positioned."

"Room so beautiful, hotel stunning, staff fabulous, great location, and very reasonable "

"The staff were very friendly and helpful, the room was amazing and the place overall was very nice!"

"The room was spectacular and the staff was consistently courteous and helpful. The spa experience renewed my faith in humanity. 😅 I'd stay there again in a heartbeat. "

"Everyone was so kind and so helpful. The place was amazing and the food was incredible. "

"Great service, beautiful rooms, and amazing restaurant!"