Indian Wells Hotel Guide - Pet Friendly Hotels in Indian Wells, California

"We were on spring break for family of four. Overall, everything was good. The kids loved the lazy river, slides, pool area. That said, the pool was jam-packed. People lined up 45 minutes before opening to secure lounge chairs. This might just be typical spring break level of busy; can't speak to over parts of the year. Room was nice with view of golf course but had some little wear and tear issues. Staff was all nice except for a bad/odd interaction with tennis facility. "

"This place was so quintessentially Palm Springs we absolutely loved it! I hope they keep most of the decor when they remodel. The lobby, shared pools, and grounds were so beautiful! The breakfast at the restaurant was delicious (albeit expensive like all restaurants we went to!). The only thing that wasn’t great was the food at the coffee shop (coffee was great, pastries were very old and stale and the pizza was odd tasting, not like pizza) an the bathrooms in the rooms - they had sliding barn doors that didn’t close all the way which is silly. We were just with our small family, and there were so many other restaurant to choose from, that this don’t put any damper on our trip. We would highly recommend if you’re looking for a beautiful pool to relax around on your trip! We will absolutely be back!"

"Our stay was a delight with a mineral rich pool and 2 hot tubs, a desert themed room with a great air conditioner, and the Soleil Grill & Bar. We dined on generously portioned and delightfully presented simple fare with friendly staff. We could have taken the meal and drinks out picnic-style around the pool but stayed in the comfy dining area. A great place to relax to enjoy the hot springs in a big pool with a comfy atmosphere. "

"Heres the thing...we love The Saguaro for the vibes but the property could definitely use a fresh coat of paint. And the carpet in the rooms needs some serious love. Ive always felt like The Saguaro just doesn't care much about anything but the pool area. My daughter and I had an ok stay but lots of issues about housekeeping, clogged plumbing in our room etc. We addressed the issued with management but being 100% transparent they didn’t even get back to us until after we left the property. Management communicated that they were short staffed and that contributes to some of the issues but knowing that it was Spring Break time I dont fully understand how they weren't prepared. In a nutshell we enjoyed our stay because my daughter and I make sure we have a good time everywhere we go but I really hope they step up their game. The complimentary bicycles were great the restaurant is delicious and pool vibes are vibing but truth be told they absolutely must step their game up."

"The place was neglected, dirty, do not met the service standards for the price"

"Loved the pool, they have an area for everyone. "

"The restaurant was the only disappointing part of our stay. Everything else, especially the customer service, was excellent. That said, the property itself feels a bit outdated for the price."

"Pool was dirty, staff weren’t friendly, room was dated and the plumbing smelled. We ended up leaving early. We would not recommend this resort. "