Isle of Coll Holidays

Loved our room with a sea view nicely decorated mattress was brilliant brand new slept like a log both nights great location would definitely go back

No elevator and spiral staircase to carry up luggage

Great

We booked through Hotels.com needed a last minute overnight in Oban. The pictures of standard double rooms looked ok. On arrival the outside of the hotel was very shabby & the car park full of litter. Inside wasn’t much better, the bar had been upgraded & looked ok but we didn’t use it. Reception gave us our key & we went to our room it was nothing like the photos on Hotels.com it was very shabby, dated, depressing & awful. We went back to reception & said it wasn’t what we were expecting they tried to tell us the photos were of rooms in their Bespoke chain of hotels. I said that they were misleading & we had been mid sold. They gave us a key to another room for us to look at saying we would like it. It was worse than the first one. Back to reception we went & said it was worse they informed us the hotel was under renovation & we couldn’t expect a room like on Hotels.com but they gave us another key & took us to look, it had been modernised & was slightly like the ones in the picture but it was still shabby, old window, stains on carpet, scuffed walls & woodwork not what we are used to. We stayed but would not recommend or stay again. If I were Hotdls.com I would remove it from the website as it is not fit for purpose & is very undesirable accommodation.

We absolutely loved our stay at the Mansion House. It is within walking distance of all the sites in Elgin plus has very accessible parking. The surrounding walks and neighboring river made me feel like a character in a Jane Austin novel. Iona, Billy and all the staff made us feel like family. We even learned how to play snooker. Breakfast couldn’t have been better or more convenient. Will definitely try to return every time we go to Scotland!!!