"The Great Western Hotel is now returning to "great"in every way. Really enjoyed my recent stay. You will not find a better location than this centre piece of Oban bay. Good choice of food and drink served in a nice friendly atmosphere. The staff are also a real asset of this hotel and it is plain to see that the ownership and management are now determined to continuously improve and look after this great hotel. I look forward to returning to The Great Western Hotel as soon as I can."
"My room was very clean. The staff was excellent. Unfortunately this time I did not have breakfast. The parking was excellent in the centre of oban ,For Oban it was a bonus free..parking."
"My husband was locked in the bathroom due to a faulty door lock and had to be freed by staff. I also reported a wall light fitting hanging loosely from the bedroom wall. Very worrying lack of maintenance and safety checks."